Maria Heafey

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment..
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Assisted in managing front desk operations, ensuring seamless guest check-in and check-out processes.
• Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
• Coordinated daily staff schedules, optimizing resource allocation for peak service hours.
• Supported training initiatives for new front desk associates, enhancing team competency and performance.
• Monitored guest feedback to identify trends and recommend improvements to enhance overall satisfaction.
• Setting up, taking down breakfasts and cleaning up after clients.

• Assisted residents with daily living activities, promoting independence and dignity.
• Administered medication and monitored health conditions under supervision of nursing staff.
• working with Psw's to make their jobs easier

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• Processed vendor invoices accurately and timely to ensure consistent payment cycles.
• Maintained precise records of accounts payable transactions using accounting software.
• Assisted in reconciling discrepancies between vendor statements and internal records.
• Supported month-end closing procedures by preparing accounts payable reports as needed.
• Communicated effectively with vendors to resolve payment issues and inquiries promptly.
• Implemented filing system improvements for enhanced organization of financial documents.
• Reviewed vendor invoices for appropriate documentation and validity prior to payment.

• Assisted customers with inquiries, ensuring prompt and accurate responses.
• Managed customer accounts, updating information to enhance service quality.
• Resolved complaints effectively, maintaining a positive customer experience.
• Collaborated with team members to streamline communication processes.

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• Collaborated with vendors regarding billing inquiries and payment issues effectively.
• Trained new staff on bookkeeping procedures and software applications confidently.
• Maintained and processed invoices, deposits, and money logs.
• Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
• Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
• Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
• Completed payroll for employees and maintained detailed records of procedures.
• Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
• Reconciled and corrected issues with financial records.

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• Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
• Provided support during audits by supplying requested documentation promptly and accurately.
• Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
• Completed tax forms in compliance with legal regulations.
• Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
• Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
• Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
• Generated detailed financial reports for management review, facilitating informed decisionmaking.
• Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
• Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.