Maria Guzman
Bloomington
Summary
Skilled Clerical Supervisor with demonstrated experience in office management and team leadership. Strong capability in administrative operations, workflow coordination, and process improvement. Proven track record of managing high volumes of paperwork, ensuring data accuracy, and providing exceptional customer service. Impactful history of staff training, development, and motivation that enhances productivity within previous roles.
Overview
17
17
years of professional experience
Work History
Clerical Supervisor
United Facilities
Perris
06.2008 - Current
- Coordinated with other departments to ensure proper communication between all areas of the organization.
- Monitored and analyzed workflow processes of the clerical department.
- Prepared reports on a regular basis regarding performance metrics of the clerical team.
- Provided assistance in resolving customer inquiries or complaints related to clerical services.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Coordinated special projects as needed by management or other departments.
- Investigated any discrepancies that arose during daily operations.
- Supervised and trained clerical staff to ensure efficient and accurate operations.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed office inventory and placed new supply orders.
- Administered payroll and maintained proper documentation of employee personnel.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
Business Owner
SG Logistics
Bloomington
02.2025 - 04.2025
- Oversaw budgeting and financial management.
- Researched potential partners in order to expand services offered.
- Reviewed legal documents related to business operations.
- Maintained relationships with existing clients by providing superior customer service.
- Resolved conflicts between employees or customers in a timely manner.
- Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
Education
GED -
Mira Loma Christian School
Mira Loma, CA01-2008
Skills
- Workflow analysis
- Report preparation
- Customer service
- Inventory management
- Payroll administration
- Project coordination
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Business Owner
SG Logistics
02.2025 - 04.2025
Clerical Supervisor
United Facilities
06.2008 - Current
GED -
Mira Loma Christian School
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