Accomplished Sales Manager offering 5 years of experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
11
11
years of professional experience
Work History
Marketing and Sales Manager
Rockcliff Auto Oakville
Oakville, ON
09.2023 - 12.2024
Achieved consistent revenue growth by directing efforts towards high-opportunity accounts and industries.
Strengthened brand identity by overseeing visual elements such as logo design, website layout, and promotional materials consistency.
Launched targeted email campaigns that resulted in increased open rates, click-through rates, and lead conversions.
Collaborated cross-functionally to align marketing strategies with overall business objectives, ensuring cohesive messaging across all channels.
Improved customer retention rates, fostering strong relationships through personalized interactions.
Implemented data-driven decision-making processes, analyzing metrics to refine marketing efforts and drive results.
Sales and Marketing Representative
B.O.S Cleaners Inc
4801 Keele Street, North York, ON
11.2022 - 02.2024
Increased sales by offering advice on purchases and promoting additional products.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Retained excellent client satisfaction ratings through outstanding service delivery.
Trained and mentored new sales representatives.
Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Built local sales and marketing plan for each targeted district within defined territory.
Followed through with leads to close sales over phone, in office and during external consumer engagements.
Implemented advertising campaigns and prepared promotional materials.
Supported sales staff by providing market trends, account analyses and new product information.
Manager of Business Development and Sales
My Casa Mya Inmobiliaria Sas
Montería , Colombia
05.2018 - 02.2022
Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
Collaborated with sales, marketing and other internal teams to meet shared goals.
Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
Conducted market research to discover new leads, opportunities and messaging.
Human Resources Manager
Transporte, Maquinarias Y Equipos
Monteria, Colombia
07.2015 - 04.2017
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
Organized and led staff orientation programs and training to promote collaboration.
Motivated employees through special events, incentive programs and constructive feedback.
Human Resources Assistant
Majo Sky Sas
Montería , Colombia
01.2014 - 12.2014
Filed paperwork, sorted and delivered mail, and maintained office organization.
Organized new employee orientation schedules for new hires.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Screened applicant resumes and coordinated both phone and in-person interviews.
Education
College Diploma - Conference And Event Planner
Academy of Learning Career College
06-2025
Bachelor Of Business Administration - Business Administration
Instituto Técnico Comercial ABC
Tierralta - Cordoba
01.2014
Skills
Retail Knowledge
Business Management and Development
Inventory Control Processes
Budgeting and Expenditures
Sales Quota Management
Price Schedules
Operating Procedures and Policies
Sales Program Coordination
Customer Consultations
Social Media Platforms
Advertising Campaigns
Client Needs Assessment
Staff Meetings
Networking Events
Sales Records Management
Facility Tours
Special Events
Effective Customer Communication
Consumer Protection
Digital Sales
Customer Portfolio Management
Marketing and Sales
Microsoft Excel
Public and Media Relations
Customer Care
Account Servicing
Google analytics integration
WordPress experience
HTML
Timeline
Marketing and Sales Manager
Rockcliff Auto Oakville
09.2023 - 12.2024
Sales and Marketing Representative
B.O.S Cleaners Inc
11.2022 - 02.2024
Manager of Business Development and Sales
My Casa Mya Inmobiliaria Sas
05.2018 - 02.2022
Human Resources Manager
Transporte, Maquinarias Y Equipos
07.2015 - 04.2017
Human Resources Assistant
Majo Sky Sas
01.2014 - 12.2014
College Diploma - Conference And Event Planner
Academy of Learning Career College
Bachelor Of Business Administration - Business Administration