Maria Granados
Moreno Valley
Summary
Dynamic Front and Back Office Lead Medical Assistant at Modern Concepts Medical Group, skilled in venipuncture techniques and HIPAA compliance. Enhanced patient flow and satisfaction by streamlining processes, training new staff, and maintaining accurate records. Adaptable and dedicated to delivering exceptional care while safeguarding patient confidentiality.
Medical professional with comprehensive experience in managing administrative and clinical tasks within medical office setting. Known for reliability and flexibility in adapting to changing needs, consistently ensuring smooth operations. Proven ability to collaborate effectively with team members and prioritize patient care, while excelling in medical software use and record-keeping.
Overview
22
22
years of professional experience
Work History
Front and Back Office Lead Medical Assistant
Modern Concepts Medical Group
09.2003 - Current
- Assisted patient intake and maintained accurate medical records.
- Supported healthcare team with scheduling and managing patient communication.
- Learned electronic health record systems for efficient data entry and retrieval.
- Prepared exam rooms, ensuring compliance with safety protocols.
- Collaborated with front office staff to streamline patient flow and reduce wait times.
- Conducted lab tests and assisted with minor procedures under supervision.
- Developed medical terminology knowledge, enhancing cross-department communication.
- Triaged calls to assess needs for immediate or scheduled appointments.
- Precepted new medical assistants on office procedures and tasks.
- Assisted physicians with clinical procedures following safe practices.
- Documented patient information in EMR and prepared relevant paperwork.
- Monitored office procedures to identify issues and implement improvements.
- Guided medical assistant team to meet operational targets effectively.
- Enforced policies to maintain effective operations and quality care.
- Audited samples and medications to verify freshness and remove expired items.
- Collected co-payments from patients and secured daily cash deposits.
Education
GED -
Maxine Water
Compton Medical Assistant -
Bryman College
Los Angeles02-2001
Skills
- Venipuncture techniques
- HIPAA compliance
- Adaptable to change
- Patient confidentiality
- Immunization administration
- Insurance verification
- Patient care coordination
- Medical terminology expertise
- Back office management
- Specimens collection and processing
Languages
Spanish
Timeline
Front and Back Office Lead Medical Assistant
Modern Concepts Medical Group
09.2003 - Current
GED -
Maxine Water
Medical Assistant -
Bryman College
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