Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Gonzalez

Turlock

Summary

Dynamic professional with extensive experience in customer service and cash handling at Tri Counties Bank. Proven ability to enhance customer satisfaction through effective transaction processing and personalized service. Strong leadership skills developed as a Lead Cashier at Ulta Beauty, fostering team collaboration and achieving operational excellence.

Overview

9
9
years of professional experience

Work History

Bank Teller

Tri Counties Bank
Patterson
03.2025 - Current
  • Processed customer transactions efficiently and accurately.
  • Assisted customers with account inquiries and service requests.
  • Managed cash drawer and balanced transactions daily.
  • Promoted bank products and services to enhance customer satisfaction.
  • Assisted customers with opening new accounts, ordering checks, and setting up online banking services.

Lead Cashier

Ulta Beauty
Turlock
08.2022 - 11.2025
  • Trained new cashiers on customer service and sales techniques.
  • Supervised daily cash register operations and ensured accurate transactions.
  • Managed cash handling procedures and maintained secure cash drawers.
  • Assisted customers with product inquiries and provided personalized recommendations.
  • Collaborated with team members to create a welcoming shopping environment.

Barista

Starbucks Coffee
Turlock
01.2022 - 08.2022
  • Prepared high-quality coffee beverages following standardized recipes.
  • Managed customer orders efficiently in a fast-paced environment.
  • Assisted in training new baristas on equipment operation and service techniques.
  • Handled cash transactions accurately using point-of-sale systems.

Assistant Manager

McDonald's
Hilmar
01.2017 - 12.2021
  • Supervised daily operations and ensured compliance with health and safety standards.
  • Trained and mentored team members on customer service best practices.
  • Managed inventory control to maintain stock levels and reduce waste.
  • Implemented promotional campaigns to enhance customer engagement and sales.

Education

Certificate - Cosmetology

Adrian's Beauty College
Turlock, CA
08-2021

High School Diploma -

Pitman High School
Turlock, CA
05-2017

Some College (No Degree) - Business Administration

Modesto Junior College
Modesto, CA

Skills

  • Cash handling
  • Customer service
  • Transaction processing
  • Sales techniques
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Leadership development
  • Financial software
  • Problem-solving
  • Phone etiquette
  • Money orders

Languages

Spanish
Native/ Bilingual

Timeline

Bank Teller

Tri Counties Bank
03.2025 - Current

Lead Cashier

Ulta Beauty
08.2022 - 11.2025

Barista

Starbucks Coffee
01.2022 - 08.2022

Assistant Manager

McDonald's
01.2017 - 12.2021

Certificate - Cosmetology

Adrian's Beauty College

High School Diploma -

Pitman High School

Some College (No Degree) - Business Administration

Modesto Junior College
Maria Gonzalez