Maria Gonzalez
Los Alamitos,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to apply these qualities to drive success and growth.
Overview
8
8
years of professional experience
Work History
Federal Protective Security Officer-Armed
Paragon Systems Inc.
08.2019 - 06.2024
- Safeguarded sensitive information by adhering strictly to established protocols regarding confidentiality and information handling procedures.
- Conducted regular patrols to maintain visibility, deter potential criminal activity, and promote a secure environment for all occupants.
- Identified potential threats through detailed analysis of intelligence reports and security alerts.
- Facilitated effective communication between various departments involved in overall facility security operations.
- Ensured compliance with federal regulations by maintaining accurate records and documentation related to security operations.
- Reduced incidents of unauthorized access through vigilant monitoring of surveillance systems.
- Maintained public safety by providing immediate response to alarms and emergency situations.
- Conducted comprehensive access control procedures, ensuring only authorized personnel entered secured areas.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Issued access cards to authorized personnel to monitor access points.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored CCTV cameras and alarm systems for security breaches.
Conceal Carry Security Officer
Private Sector Security
12.2021 - 08.2023
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Maintained a safe environment for staff and visitors through diligent observation and quick response to potential hazards.
- Maintained log of surveillance operations, noting discrepancies or suspicious activity.
- Demonstrated exceptional attention to detail when documenting events observed during shifts, resulting in accurate records for reference by management or law enforcement if needed.
- Provided excellent customer service to patrons while maintaining vigilance for any unusual behavior that could pose a threat to safety.
- Monitored guests for signs of suspicious or criminal activity.
- Enhanced residential security by conducting regular patrols and monitoring surveillance equipment.
- Examined doors, windows and gates to verify security.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Prevented property damage and theft by maintaining vigilant surveillance of assigned locations during patrols.
- Identified potential security vulnerabilities within assigned patrol areas, providing recommendations for preventative measures to reduce risk exposure.
- Coordinated special event security details, ensuring adequate coverage and rapid response capabilities were maintained throughout the duration of each event attended by large crowds or high-profile guests.
Security Officer
South Coast Plaza Security
01.2018 - 01.2019
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergencies to reduce the opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Selling Supervisor
Victoria Secret
01.2016 - 01.2018
- Prioritized efficient time management within the team, ensuring tasks were completed on schedule and customer needs were met promptly.
- Oversaw visual merchandising updates, maintaining an appealing store appearance that attracted customers and increased foot traffic.
- Boosted store profitability by implementing strategic merchandising plans and utilizing strong product knowledge.
- Increased sales revenue by effectively training and managing a team of top-performing sales associates.
- Exceeded sales goals through proactive coaching, providing constructive feedback to the team on performance metrics.
- Resolved escalated customer issues promptly, securing long-term relationships built on trust and exceptional service quality.
- Enhanced customer satisfaction with attentive service, addressing concerns promptly and professionally.
- Improved store operations efficiency by streamlining processes and delegating tasks appropriately among team members.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Trained team members in successful strategies to meet operational and sales targets.
Education
Associate of Applied Science - Social And Behavioral Science
Golden West College
Huntington Beach, CA12.2024
High School Diploma -
Newport Harbor High School
Newport Beach, CA01.2010
Skills
- First Aid & AED Certified
- Employee and Visitor Screening
- De-Escalation Techniques
- Physical Stamina
- Emergency Response
- Customer service
- Critical thinking
- Problem resolution
- Conflict resolution
Permits
- CA- Conceal Carry License
- Tear gas/ pepper Spray training
- First Aid-CPR
- BSIS Baton permit
- BSIS Exposed Firearm permit
- BSIS Guard Permit
Timeline
Conceal Carry Security Officer
Private Sector Security
12.2021 - 08.2023
Federal Protective Security Officer-Armed
Paragon Systems Inc.
08.2019 - 06.2024
Security Officer
South Coast Plaza Security
01.2018 - 01.2019
Selling Supervisor
Victoria Secret
01.2016 - 01.2018
High School Diploma -
Newport Harbor High School
Associate of Applied Science - Social And Behavioral Science
Golden West College
Similar Profiles
Legion M. JesterLegion M. Jester
QC Trainer at Paragon Systems Inc.QC Trainer at Paragon Systems Inc.
Deonte PowellDeonte Powell
Protective Security Officer at Paragon Systems Inc.Protective Security Officer at Paragon Systems Inc.
Anatoly GrinevAnatoly Grinev
Critical Infrastructure Facility Security Officer at Paragon Systems Inc.Critical Infrastructure Facility Security Officer at Paragon Systems Inc.