MARIA G. MALDONADO
Kerman
Summary
Bilingual Administrative Professional with a Bachelor of Science in Business Administration and experience in clerical support, document preparation, and data management. Expertise in maintaining confidential student records and facilitating communication among students, parents, and faculty. Skilled in Microsoft Office, Google Docs, and electronic student information systems. Fluent in English and Spanish with strong interpretation and translation capabilities.
Overview
1
1
Language
19
19
years of professional experience
Work History
Special Education Tutor
Kerman Unified School District
Kerman, CA
01.2023 - Current
- Supported teachers and school staff with instructional, clerical, and administrative tasks in a dynamic school environment.
- Perform data entry and access student information using electronic student systems as required.
- Use Microsoft Word, email, Google Docs, and computer applications to prepare, organize, and communicate information.
- Prepare, file, copy, and scan documents and instructional materials; maintain orderly records and files.
- Answer telephone calls and communicate professionally with parents, students, teachers, administrators, and staff.
- Coordinated scheduling of appointments, meetings, and school-related activities to enhance operational efficiency.
- Provided English/Spanish interpretation and translation to support communication with students and families.
- Prioritize multiple assignments, meet deadlines, and exercise discretion, accuracy, and sound judgment with sensitive information.
Tourist Visa Advisor
Soluciones Integrales MGM
Cueramaro, Guanajuato, Mexico
11.2012 - 12.2013
- Processed and organized visa and immigration application documents to ensure compliance and efficiency.
- Prepared applications accurately, verified documents for completeness, and assisted with filing.
- Maintained organized client records and safeguarded sensitive personal information to uphold confidentiality.
- Translated immigration documents and explained information and procedures to clients.
- Managed multiple client applications, delivering professional customer service and ensuring timely follow-up to enhance client satisfaction.
Rural Development Promoter
DIF Cueramaro (City Town Hall)
Cueramaro, Guanajuato, Mexico
11.2011 - 11.2012
- Promoted educational and community programs, enhancing access for individuals and families.
- Communicated program information and assisted community members in navigating services and resources for better support.
- Organized program information and collaborated with public-agency personnel to streamline access for community members.
Sales Associate
Macy's Department Store
Sacramento, CA
04.2008 - 11.2010
- Delivered front-line customer service, addressing inquiries about products, policies, payments, and procedures to enhance customer satisfaction.
- Coordinated communication with customers, coworkers, and management while managing multiple requests in a fast-paced environment to ensure smooth operations.
- Adhered to operational, payment, and security procedures to maintain compliance and safeguard company assets.
Educational Coordinator
CASSA/INAEBA (City Town Hall)
Cueramaro, Guanajuato, Mexico
04.2007 - 11.2007
- Coordinated and updated educational programs and special events to enhance learner engagement.
- Organized educational materials and resources to support effective program delivery.
- Collaborated with instructors and supervisors to assess program effectiveness and align activities with educational goals.
- Communicated with students, instructors, supervisors, and community members and assisted students with academic and vocational needs.
Education
Bachelor of Science - Business Administration
Universidad Leonardo Da Vinci
Mexico04-2009
Law / Pre-Law Studies - undefined
Universidad Quetzalcoatl
Irapuato, Mexico01-2003
High School Diploma - undefined
Wahluke High School
Mattawa, WA01-2001
Skills
- Office software proficiency
- Classroom support
- Adaptability
- Assistive Technology
- Electronic communication
- Document management
- Organizational skills
- Team collaboration
- Customer service
- Verbal and written communication
- Office administration
- Time management
- Keyboarding skills
- Data entry
Languages
Languages: Bilingual English/Spanish; Spanish interpretation and translation
TECHNOLOGY
Technology: Microsoft Word, Microsoft Office, Google Docs, email, electronic student information systems, data entry, copying and scanning
CORE QUALIFICATIONS
- Microsoft Word & Office
- Clerical & Secretarial Support
- Records & Document Management
- Data Entry & Word Processing
- Filing, Copying & Scanning
- Confidential Records / IEP Information
- Telephone & Email Communication
- Scheduling & Calendars
- Bilingual English/Spanish
- Interpretation & Translation
- Customer Service
- Proofreading & Document Preparation
- Attention to Detail
- Basic Math
- Multitasking & Prioritization
Personal Information
Title: Special Education Tutor / Sun Empire Elementary
Timeline
Special Education Tutor
Kerman Unified School District
01.2023 - Current
Tourist Visa Advisor
Soluciones Integrales MGM
11.2012 - 12.2013
Rural Development Promoter
DIF Cueramaro (City Town Hall)
11.2011 - 11.2012
Sales Associate
Macy's Department Store
04.2008 - 11.2010
Educational Coordinator
CASSA/INAEBA (City Town Hall)
04.2007 - 11.2007
High School Diploma - undefined
Wahluke High School
Law / Pre-Law Studies - undefined
Universidad Quetzalcoatl
Bachelor of Science - Business Administration
Universidad Leonardo Da Vinci