Professional individual with 20+ years of experience in the retail grocery industry with expertise in staffing and recruitment, merchandising, department management, time management and customer service.
Overview
30
30
years of professional experience
Work History
Deli Manager
LOBLAWS
Mississauga, Ontario
05.2019 - Current
Managed daily operations of the deli including staffing, scheduling, merchandising.
Maintained accurate records of inventory and product ordering cycles.
Enforced company policies and procedures while maintaining a positive work environment.
Ensured cleanliness and sanitation of deli area, equipment, and supplies.
Trained new employees on proper food handling techniques and safety regulations.
Completed regular inventories of food and material stocks.
Oversaw food preparation, production and presentation according to quality standards.
Floral Manager
LOBLAWS
01.2004 - 01.2015
Floral manager at various locations over the years
Store #1194, Yonge + Yonge (2016 - 2019), Store 1066, Burnhamthorpe and East Mall (2014 -2015)
Store #1099, Store #1019 Bayview and Sheppard, Store #1010, North Oakville, Dixon Rd, Mavis Dundas
Continuing with the daily duties acquired as an employee in the
Verified accuracy of incoming shipments against purchase orders; resolved discrepancies with vendors quickly.
Monitored inventory levels, ordered supplies, and tracked expenses to ensure cost effectiveness.
Created weekly work schedules for staff while ensuring compliance with labor laws.
Designed unique displays for holidays or special occasions that increased sales volume significantly.
Performed regular quality checks on products to ensure they met quality standards before being put out on display.
Trained staff in proper handling of fresh flowers, plants, vases, baskets and other related items.
Managed the daily operations of the store by scheduling employees' shifts, assigning tasks.
Floral Department
LOBLAWS
10.2001 - 01.2004
Working in customer service desk, experience in ordering flowers and supplies, maintaining plants and flowers, taking orders, designing flower and vase arrangements for all occasions (specialty weddings), organizing positioning product display, and all other customer service duties.
Part-time cashier
LOBLAWS
01.1994 - 10.2001
Working in customer service desk, lottery, answering phones, refunds, customer complaints, and in charge of the other cashiers on duty.
Champion
PRESIDENTS CHOICE FINANCIAL
01.1999
Assisted with opening of pavilion, assisted with selling the cheqing and saving accounts, assisted with customers.