Maria Garcia-Duran
Atwater
Summary
Dynamic Billing Specialist with proven expertise at El Portal Imaging Center in medical coding and billing. Adept at resolving discrepancies and enhancing customer engagement through effective communication. Bilingual in Spanish and English, I excel in multitasking and organization, ensuring accurate payment posting and insurance verification to support seamless operations.
Overview
17
17
years of professional experience
Work History
Billing Specialist
El Portal Imaging Center
08.2017 - 06.2025
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Medical coding, billing medical records,
- Post charges, daily deposit. Post patient payment into their account paid online.
- Worked with multiple departments to check proper billing information.
- Researched and resolved billing discrepancies to enable accurate billing.
- Responded to customer concerns and questions on daily basis.
- Referrals, authorization for exams, following up on status, insurance verification.
- Scheduling appointments collecting insurance information or giving patient private pay price if no insurance.
Medical Receptionist
Merced Sleep and Pulmonary Specialist
06.2008 - 01.2010
- Helped patients complete necessary medical forms and documentation.
- Transcribed phone messages and relayed to appropriate personnel.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Referrals, obtaining authorization
Medical Receptionist
Castle Family Health Centers
03.2010 - 10.2014
Education
High School Diploma -
Atwater High School
2201 W. Fruitland AveSkills
- Payment posting
- Insurance verification
- Insurance confirmation
- Medical coding
- Medical billing and collections
- Problem-solving
- Multitasking and organization
- Customer engagement
- Customer service
- Bilingual (Spanish & English)
- Verbal and written communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Billing Specialist
El Portal Imaging Center
08.2017 - 06.2025
Medical Receptionist
Castle Family Health Centers
03.2010 - 10.2014
Medical Receptionist
Merced Sleep and Pulmonary Specialist
06.2008 - 01.2010
High School Diploma -
Atwater High School