Maria Garcia
Fresno
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
8
8
years of professional experience
Work History
Community Inclusion Specialist
Social Vocational Services
08.2019 - Current
- Delivered daily direct support to clients with disabilities and disadvantages.
- Organized events that promoted awareness of disability issues, fostering understanding and empathy within the broader community.
- Developed, planned and coordinated leisure activities to promote greater community independence, skills and social interaction.
- Assisted clients in achieving personal goals by developing customized plans based on their unique strengths and challenges.
Server
Bjs Restaurants Inc
10.2022 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Customer Service Cashier
Taco Bell Restaurant
02.2017 - 07.2019
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
Associates Administrated Justice -
Fresno City College
Fresno, CA10-2025
High School Diploma -
Hoover High School
Fresno, CA06-2018
Skills
- empathetic
- bilingual
- resourceful
- leadership
Timeline
Server
Bjs Restaurants Inc
10.2022 - 09.2023
Community Inclusion Specialist
Social Vocational Services
08.2019 - Current
Customer Service Cashier
Taco Bell Restaurant
02.2017 - 07.2019
Associates Administrated Justice -
Fresno City College
High School Diploma -
Hoover High School
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