Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Maria Garces

Etobicoke,Ontario

Summary

Developed strong leadership and team management skills in fast-paced environment, focusing on operational efficiency and process improvement. Adept at managing resources and coordinating teams to meet objectives. Seeking to transition into new field where these transferrable skills can drive success and innovation.

Overview

2
2
years of professional experience

Work History

Daily Operations Lead and Sales Associate

Banana Republic, Gap
10.2023 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Monitored and analyzed daily sales performance using KPI metrics from previous years to track growth and identify trends. Utilized historical data to forecast sales, optimize operations, and drive consistent improvements in store performance.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members. Led a high-performing team at a luxury retail store with a daily customer base of 900+.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Led continuous improvement initiatives aimed at reducing waste and increasing efficiency. Achieved an 80% reduction in procurement order costs, contributing to significant budget savings while maintaining product quality and customer satisfaction.

Stylist-Sales Associate

Banana Republic
10.2022 - 10.2023
  • Goal focused sales associate able to achieve 3000 CAD/ 20 transactions in sales per shift.
  • Happily guided 400+ customers daily thorough the process of finding their ideal sizes and styles.
  • Collaborated with team members to create visually appealing merchandise displays, resulting in increased store traffic and sales.
  • Anticipated customer needs, providing them with excellent customer service, where a lot of them explicitly expressed great treatment and support.
  • Employed time management techniques to prioritize tasks and allocate resources effectively, resulting in a 10% reduction in task completion time.
  • Meticulously operated POS system transactions include credit, cash, exchanges, returns and refunds to ensure seamless and accurate cash flow.
  • Exhibited exceptional product knowledge of traditional and recent trends in fashion, continuously exceeding quarterly corporate performance metrics.
  • Utilized expertise in Windows and MS Office Suite to create and maintain spreadsheets, presentations, and documents with exceptional accuracy.

Fundraising Associate

Envision Fundraising
07.2022 - 10.2022
  • Raised significant funds by developing and executing effective fundraising campaigns.
  • Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
  • Increased community awareness of organization''s mission by organizing and participating in public speaking engagements.
  • Collaborated with marketing team to create compelling promotional materials for fundraising campaigns.

Education

Digital Business Management - Bachelor of Commerce

Humber College
Toronto, ON
05.2026

Bacherlor of Mathematics - Mathematics

ECI (Colombian School of Engineering)

Skills

  • Decision-making capabilities

  • Workload balancing

  • Multitasking

  • Training and mentoring

  • Staff Development

  • Communication

  • Operational Efficiency

  • Warehouse Management

  • Experience preparing sales projections

Accomplishments

  • Achieved coordinating multiple grant donations for up to $900 CAD to 10 different charities last year through effectively helping with volunteer work with a 50 people team.
  • District Best Leader Award (Q2 2024): Recognized as the top leader across the district for Q2 2024 for excellence in operations management and team leadership.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Professional Working

Timeline

Daily Operations Lead and Sales Associate

Banana Republic, Gap
10.2023 - Current

Stylist-Sales Associate

Banana Republic
10.2022 - 10.2023

Fundraising Associate

Envision Fundraising
07.2022 - 10.2022

Digital Business Management - Bachelor of Commerce

Humber College

Bacherlor of Mathematics - Mathematics

ECI (Colombian School of Engineering)
Maria Garces