Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Maria Gallo

Laval,QC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

43
43
years of professional experience

Work History

Store Manager of Operations

Attilio Pasquini
09.1980 - Current
  • Completed point of sale opening and closing procedures.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Increased sales by [Number]% with special displays and promotions.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Supervised guests at front counter, answering questions regarding products.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Approved regular payroll submissions for employees.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reported issues to higher management with great detail.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Assisted in recruiting, hiring and training of team members.

Education

High School Diploma -

John F. Kennedy High School
Montréal, QC

Skills

  • Employee Training
  • Team Development
  • Retail Inventory Management
  • Operations Management
  • Hourly Shift Management
  • Supply Ordering
  • Customer Service Management
  • Shift Scheduling
  • Payroll Management
  • Store Merchandising
  • Accurate Cash Handling
  • Customer Service
  • Work Planning and Prioritization
  • Store Opening and Closing
  • Vendor Management
  • Operations
  • Staff Management
  • Training and Mentoring
  • Special Events
  • Customer Relations
  • Cash Management
  • Opening and Closing Procedures
  • Store Displays
  • Multitasking and Organization
  • Product Merchandising
  • Retail Merchandise Quality Standards

Languages

English
Professional Working
French
Professional Working
Italian
Professional Working

Additional Information

Looking for Full time work.

Available monday to Saturday.

Timeline

Store Manager of Operations

Attilio Pasquini
09.1980 - Current

High School Diploma -

John F. Kennedy High School

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Maria Gallo