Maria Finelli
ETOBICOKE,ON
Summary
Dynamic Administrative Assistant with proven expertise at Transat Tours Canada, excelling in customer service and office administration. Recognized for fostering strong client relationships and enhancing team collaboration. Proficient in Microsoft Word and Excel and dedicated to meeting deadlines while maintaining confidentiality and promoting a positive work environment.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Transat Tours Canada
05.2000 - 03.2020
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings and preparing crucial documents.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
Education
High School Diploma -
Alderwood Collegiate
06-1976
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Time management
- Microsoft Word
- Microsoft Excel
- Filing
- Customer relations
- Strong problem solver
- Dedicated team player
- Deadline oriented
Languages
English
Full Professional
Italian
Elementary
Love to read
I love to read and am in the library several times a week.
Timeline
Administrative Assistant
Transat Tours Canada
05.2000 - 03.2020
High School Diploma -
Alderwood Collegiate
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