MARIA FERRANTE
Vaughan,ON
Summary
I bring a contagious work ethic to the table with a personality that adapts and flourishes to its environment. Dynamic people skills and excellent team management skills. Strong ability to adapt and plan across multiple platforms. Proven record of designing workflows compliant with company policy. Recognized for the use of diverse and inclusive strategies. Well-qualified HR/Project Management with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
15
15
years of professional experience
Work History
Human Resource Manager
Marche Leo's Market
06.2022 - Current
- Development and application of all HR standards and guidelines
- Ensure compliance with AODA, employment standards, human rights, anti-bullying, and health and safety legislation
- Responsible for compensation, benefits programs, and workplace planning needs and strategies, in collaboration with management team
- Review and propose enhancement to HR databases and record keeping systems, including security of personnel records
- Develop and deliver information/training sessions related to HR policies processes and procedures including legal changes and updates.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Managed employee relations issues professionally, resolving conflicts efficiently while always maintaining confidentiality.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Devised hiring and recruitment policies for 100+-employee companies.
Operations Manager
Sundance Development
03.2021 - 12.2021
- Participated in development of operational procedures
- Trusted with Confidential documents for residents/staff
- Drafted and executed internal and external documents for key stakeholders
- Setting up in person meetings, scheduled work between company and contractors
- Reviewed and prepared documents for execution.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Supervised operations staff and keep employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
Senior Property Manager
ICC Property Management Ltd.
10.2009 - 12.2019
- Responsible for all administrative tasks
- Prepared all documents and materials required for internal meetings with BOD and committee members
- Designed and implemented new administrative system to maximize efficiency
- Responsible for recruitment, retention and on boarding of staff
- Execute contracts and purchase orders for company policies
- Entrance & Exit interviews
- Onboarding & Training Activities
- Retention Strategies.
- Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
- Streamlined property management processes for improved efficiency and cost savings.
- Stayed abreast of industry trends and best practices through participation in professional organizations and continuing education opportunities.
- Developed strong relationships with local vendors, ensuring timely completion of repairs at competitive prices.
- Implemented preventative maintenance programs to minimize unexpected repair costs and extend the life of building systems.
- Managed budgetary planning and financial reporting for multiple properties, maintaining fiscal responsibility.
- Maintained building systems by working with maintenance services and supervised repairs.
- Oversaw a team of on-site staff members, providing support and guidance in daily operations and customer service initiatives.
- Improved overall operational efficiency by implementing new software solutions for work order management and communication purposes.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to the highest standards.
- Administered operations to handle the needs of more than 1,200-unit owners across 3 property buildings.
Education
BsCN - Nursing
UOIT
Oshawa, ON12.2018
Skills
- Human Resource & Law
- Superior Communication Skills & Multi-Tasking Capabilities
- Exceptional Organizational & Time Management Skills
- Equitable and Inclusive Leadership Planning
- Building Management
- Negotiation
- HR policies and procedures
- Microsoft Office proficiency
- Payroll Administration
- Benefits and compensation management
Personal Information
Title: Human Resources
Languages
English
Native or Bilingual
Italian
Limited Working
Korean
Elementary
Timeline
Human Resource Manager
Marche Leo's Market
06.2022 - Current
Operations Manager
Sundance Development
03.2021 - 12.2021
Senior Property Manager
ICC Property Management Ltd.
10.2009 - 12.2019
BsCN - Nursing
UOIT
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