Maria Fernanda Galan Castro
Hamilton,Canada
Overview
1
1
year of professional experience
Work History
Waitress
Blueridge Grill
02.2023 - 06.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Himalayan Wild Yak
01.2022 - 02.2023
- Collaborated with team members to consistently provide efficient service during peak hours.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
Education
High School Diploma -
Independence High School
Ashburn , VA06-2022
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Upselling
- Conflict resolution
- Basic math
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Waitress
Blueridge Grill
02.2023 - 06.2023
Waitress
Himalayan Wild Yak
01.2022 - 02.2023
High School Diploma -
Independence High School