Overview
Work History
Education
Skills
Languages
Timeline
Waitress
Maria Fernanda Galan Castro

Maria Fernanda Galan Castro

Hamilton,Canada

Overview

1
1
year of professional experience

Work History

Waitress

Blueridge Grill
02.2023 - 06.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Waitress

Himalayan Wild Yak
01.2022 - 02.2023
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Inspected dishes and utensils for cleanliness.

Education

High School Diploma -

Independence High School
Ashburn , VA
06-2022

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Upselling
  • Conflict resolution
  • Basic math

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Waitress

Blueridge Grill
02.2023 - 06.2023

Waitress

Himalayan Wild Yak
01.2022 - 02.2023

High School Diploma -

Independence High School
Maria Fernanda Galan Castro