Maria Escola De Cian
Langley,BC
Summary
Experienced Executive Assistant provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills. Detail-oriented assistant with strong organizational skills. Ability to handle multiple tasks simultaneously with a high degree of accuracy and with a positive attitude.
Overview
31
31
years of professional experience
Work History
Project Administrator, Mentor and Instructor
GSC Program
02.2018 - Current
- Prepare and deliver course content to students in Spanish and English
- Organized critical documentation for easy access and retrieval
- Streamlined administrative processes by implementing efficient workflows that reduced paperwork burdens
- Assisted in the preparation of final project reports and presentations
- Delegated assignments based on plans, project needs, and knowledge to other team members.
Business Creator and Owner
Sleepy Miracles Consulting
09.2010 - Current
- Owner and creator of my own business
- Consult with local and international clients
- Create marketing strategies to increase number of clients, develop community relationships and offer talks to small groups
- Develop marketing content for social media platforms
- Prepare accounting and tax records, invoices and contracts
- Increased brand awareness through the creation of eye-catching promotional materials for events, trade shows, and industry conferences
Department Assistant and Project Administrator
AMEC Americas
04.2006 - 09.2010
- Assisted directly to the Geology and Mining Director with travel plans, meeting arrangements, conference calls, expenses reports and organization of special events for the executive staff
- Edited and formatted large documents following company guidelines
- Ensured accurate record-keeping with diligent data entry and database management
- Handled sensitive and confidential information with discretion
- Organized and supervised office event planning
Customer Service Representative and Key Holder
Payless Shoes Source
08.2004 - 01.2006
- Handled customer inquiries and suggestions courteously and professionally
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Open and closed the store, handled cash and trained new employees
Executive Assistant to the General Manager
DHL
06.1997 - 10.2002
- Performed administrative duties reporting to the Operations Manager
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Managed phone lines of OM: screened, determined nature/urgency of request, transcribed voicemails, delegated and followed up to ensure resolution
- Maintained confidential databases and research filing system
- Handled expense reports and managed calendar
- Assisted in the preparation of various reports and presentations with accuracy and attention to detail
- Prepared meeting agendas and materials to ensure productive discussions among attendees
- Assisted in the preparation of various reports and presentations with accuracy and attention to detail
- Managed office by ordering office supplies and maintaining office equipment
- Organized and supervised office event planning and building renovations
Store Marketing Manager
Mc Donald's Arcos Dorados
09.1993 - 01.1997
- Provided excellent customer and supplier service
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Organized special events for more than 100 people
- Supervised a staff of ten people
Education
Executive Assistant Program (ongoing) -
Vancouver Community College
Vancouver, BCBusiness Management And Leadership Program -
Vancouver Community College
Vancouver, BC06.2010
Administrative Assistant Program -
Vancouver Community College
Vancouver, BC04.2006
Bachelor in International Relations -
Universidad Del Salvador
Buenos Aires, Argentina05.2002
Skills
- Attention to detail
- Able to multi-task and to work independently
- Proactive and confident
- Dependable and hardworking
- Capable to work under pressure
- Self-starter and good team player
Languages
Spanish
Native or Bilingual
Timeline
Project Administrator, Mentor and Instructor
GSC Program
02.2018 - Current
Business Creator and Owner
Sleepy Miracles Consulting
09.2010 - Current
Department Assistant and Project Administrator
AMEC Americas
04.2006 - 09.2010
Customer Service Representative and Key Holder
Payless Shoes Source
08.2004 - 01.2006
Executive Assistant to the General Manager
DHL
06.1997 - 10.2002
Store Marketing Manager
Mc Donald's Arcos Dorados
09.1993 - 01.1997
Executive Assistant Program (ongoing) -
Vancouver Community College
Business Management And Leadership Program -
Vancouver Community College
Administrative Assistant Program -
Vancouver Community College
Bachelor in International Relations -
Universidad Del Salvador
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