Maria Enriquez
Scarborough,ON
Summary
Seeking a suitable position where I can utilize my skills in a challenging environment providing opportunities as well as personal growth and advancement.
Knowledgeable with Microsoft Office. Able to relate to people of diverse cultural backgrounds. Professional telephone etiquette. Have a strong written and communication skill. Fast learner, hard worker, and reliable. Able to work under pressure and meet deadlines. Enjoy working with others to solve problems and achieve results. Has experience in customer service and sales.
Overview
16
16
years of professional experience
Work History
Senior Sales Associate
198 Loans Alberta Ltd
06.2020 - 01.2024
- Responsible for bringing in new customers for loan approval
- Process all loan requested and make sure that all requirements are met
- Perform loan set-up for new and returning customer
- Monitor customers payments to be on time
- Compute penalties when applicable
- Collect appropriate fees due lender, including late fees, processing fees and other fees to recover expenses or revenues
- Boosted sales revenue by developing and maintaining strong relationships with clients.
- Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
- Generated sales leads and cold called potential customers.
Line Assembler
Renfrew Electric Company LTD
01.2017 - 03.2020
- Worked on transistor and made sure were complete from start to finish
- Helped train new hires when needed
- Answered incoming calls from retailer and supply demand when was needed
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
- Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
- Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
- Met daily quotas consistently by always working hard and efficiently with little downtime.
- Assisted quality assurance by inspecting items and removing defective parts.
- Delivered timely completion of projects thanks to strong time management skills and prioritizing tasks effectively based on deadlines and workload demands.
Line Operator
Ya Ya Foods Corporation
02.2014 - 12.2016
- Monitor packaging lines, including straw applicator, shrink wrappers, case sealer, bar and data coding equipment
- Inspect packaging randomly and at prescribed intervals and conduct checks for codes, straw positioning, and seal
- Ensure all supplies are stocked and refilled
- Making sure the area is always clean
Loan Administrator
Philippine Financial Services
03.2008 - 01.2014
- Coordinates with the company clients that are based in Toronto and make sure that they have submitted all necessary requirements
- Responsible for all loan processing in Toronto
- Follow up calls to the customers
- Representing the company for the events that they are sponsoring
Education
Some College (No Degree) -
Academy of Learning Career College
Toronto, ONSome College (No Degree) -
Everest College
Scarborough, ONSkills
- Microsoft Office
- Cultural awareness
- Telephone etiquette
- Written communication
- Communication skills
- Fast learner
- Hard worker
- Reliable
- Ability to work under pressure
- Deadline management
- Teamwork
- Problem-solving
- Customer service
- Sales strategy
- Problem-solving abilities
- Sales closing
Languages
English
Full Professional
Timeline
Senior Sales Associate
198 Loans Alberta Ltd
06.2020 - 01.2024
Line Assembler
Renfrew Electric Company LTD
01.2017 - 03.2020
Line Operator
Ya Ya Foods Corporation
02.2014 - 12.2016
Loan Administrator
Philippine Financial Services
03.2008 - 01.2014
Some College (No Degree) -
Academy of Learning Career College
Some College (No Degree) -
Everest College
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