Maria DePaz
Smithers,BC
Summary
Pursuing a career in bookkeeping, through education and work experience, while maximizing current skills and obtaining work experience.
Overview
7
7
years of professional experience
Work History
Sales Associate
7-Eleven
04.2024 - 10.2024
- Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Efficiently processed POS transactions, while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Produce Kitchen
Commisso's Fresh Foods
09.2021 - 04.2022
- Washed, peeled, and cut fruits and vegetables, for storefront and customer orders.
- Contributed to a positive team environment through effective communication and collaboration with staff members.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Handled high-volume prep work efficiently, ensuring all ingredients were prepared accurately and promptly.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Players Advantage Club
Niagara Casinos
10.2019 - 03.2020
- Managed high volumes in-person interactions with exceptional etiquette, resulting in positive feedback from guests.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
- Processed membership transactions accurately using property management software systems.
- Streamlined front desk operations for increased efficiency and improved customer service.
- Improved overall guest experience by maintaining a clean and welcoming reception area.
Slot Attendant
Niagara Casinos
04.2018 - 09.2019
- Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
- Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
- Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
- Connected with guests on personal level to build loyalty.
- Provided timely support to other departments as needed, fostering positive working relationships across the casino property.
- Ensured accurate record-keeping of transactions, maintaining detailed logs of jackpot payouts and machine repairs.
Education
Certificate - Bookkeeping/Accounting Technician
Okanagan College
Kelowna, BC10-2025
High School Diploma -
Stamford Collegiate
Niagara Falls, ONSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving
- Efficient multitasking
- Basic computer literacy
- Data entry
- Recordkeeping and documentation
- Basic accounting
Timeline
Sales Associate
7-Eleven
04.2024 - 10.2024
Produce Kitchen
Commisso's Fresh Foods
09.2021 - 04.2022
Players Advantage Club
Niagara Casinos
10.2019 - 03.2020
Slot Attendant
Niagara Casinos
04.2018 - 09.2019
Certificate - Bookkeeping/Accounting Technician
Okanagan College
High School Diploma -
Stamford Collegiate