Summary
Overview
Work History
Skills
Other Experiences
Timeline
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MARIA DEANG

WINNIPEG,MB

Summary

Results-driven professional with a positive attitude, seeking an opportunity to make a significant impact in a growing company. Highly organized and creative thinker excelling in multi-tasking, prioritizing assignments, and fostering positive relationships. Seeking a position with an ambitious company that offers genuine room for progression. Office professional with comprehensive experience in administrative functions, scheduling, and office management. Known for driving efficiency and streamlining processes to support organizational goals, excelling in team collaboration and adapting readily to changing needs for reliable and consistent performance. Proficient in communication and organizational skills, highly valued by employers.

Overview

32
32
years of professional experience

Work History

OFFICE ADMINISTRATOR / PURCHASER

SUR-SEAL PACKAGING
12.2002 - 08.2024


OFFICE MANAGEMENT

  • Managed accounts receivable and payables deposits, reducing overdue accounts by 20%.
  • Managed invoices, credits, billing, proposals, purchases, and estimates.
  • Created a filing system to organize all office functions.
  • Organized company events, including Christmas parties, and solicited vendors for prizes.
  • Ordered office supplies and generated monthly reports.
  • Processed monthly vendor rebates and supervised office clerks.
  • Directed all aspects of banking, including reconciliation and deposits.
  • Prepared customs documents for cross-border shipments.
  • Managed vacation calendar and absences of employees.
  • Booked travel arrangements and hotel accommodations.
  • Approved vendor invoices for payments and dealt with salesmen regarding accounts and orders.


HUMAN RESOURCE MANAGEMENT

  • Post jobs for new job opportunities
  • Interview and recruit new employees
  • Help new employees with their onboarding documents
  • Maintain employee records
  • Maintain employee vacation calendar
  • Assist on Payroll – Calculates hours and submits to head office.


ACCOUNTS RECEIVABLE

  • Maintained and set up customer accounts.
  • Process invoices, credits and product returns.
  • Enter payments / cash receipts.
  • Approves new accounts and credit limits
  • Monitored customer accounts for daily collection calls.
  • Processed payments via debit, cash, or credit card and balanced the POS system.
  • Handled collections, called late payers, and closed accounts to ensure cash flow.
  • Reviews and analyzed accounts for customer hold report.
  • Responded to emails and calls regarding account payments and invoice discrepancies.
  • Analyzed accounts and resolved errors and omissions.


PURCHASER

  • Managed, developed, and improved the purchasing team.
  • Controlled the purchase and supply of all procured items and services.
  • Established terms, pricing, quality requirements, delivery, and contracts.
  • Administered the online purchasing systems and processed purchase orders.
  • Reviewed contracts/agreements to achieve 'best price/best quality' purchases.
  • Sourced new products for customers and make recommendations to senior management.
  • Managed yearly inventory process from start to finish
  • Worked on Min/Max system to replenish stock
  • Co-ordinate logistics with ordered products and tender the best pricing for delivery of items.
  • Negotiate with suppliers and logistics for cost savings
  • Source for new products and supplier
  • Process purchase orders accurately and efficiently
  • Manage inventory levels and ensure timely delivery of goods
  • Monitor expenses and identify cost-saving opportunities
  • Maintain part numbers and price increases
  • Arranged Logistics for ordered products


CUSTOMER SERVICE REPRESENTATIVE

GOURMET COFFEE SPECIALISTS
10.1999 - 11.2002
  • Answer phones and respond to customer inquiries
  • Process orders and invoice customers
  • Maintain customer database
  • Call customers to confirm orders
  • Process money collected from vending machines
  • Count inventories in vending machines
  • Prepare daily bank deposits and monthly commission reports
  • Prepare loan agreements for vending machines loaned out
  • Post and balance daily sales, visa payments and deposits
  • Accounts receivables - entering customer payments
  • Streamlined order processing procedures, reducing response times for customer requests.

PURCHASER

BUY RITE OFFICE FURNISHINGS
10.1998 - 08.1999
  • Assisting customers in the store
  • Maintain and set-up vendors
  • Purchase restaurant equipment and office furniture
  • Processed purchase orders, confirming orders & shipments, data entry, filing
  • Count inventory and verify stock
  • Process orders and invoices
  • Trace Shipments
  • Process damaged claims
  • Match purchase orders to invoice and packing slips for payment

ACCOUNTING CLERK / DATA ENTRY TECHNICIAN

DOMO GAS HEAD OFFICE
02.1993 - 03.1998
  • Analyze accounts & operational reports from all stations across Canada
  • Reconcile bank deposits & Statistical reports for financial statements using accounting system
  • Provide superior customer service regarding public inquiries concerning accounts and promotions
  • Summarized monthly store discounts & promotional write offs
  • Prepare cash balance sheets for data entry
  • Call each store location for dips and litters
  • Calculates gas readings and balance them
  • Calculating inventory of candy bars, cigarettes and drinks
  • Balance each report from the money collected

Skills

  • Time management
  • Office administration
  • Administrative support
  • Database entry
  • Office management
  • File organization
  • Customer engagement
  • Verbal communication
  • Document management
  • Mail handling
  • Bookkeeping
  • Telephone reception
  • Document scanning
  • Leadership and supervision
  • Customer relationship management (CRM)
  • File maintenance
  • Payroll
  • Calendar management
  • Schedule and calendar management
  • Inbound phone call handling
  • Supply inventory
  • Payroll administration
  • Business administration
  • Inventory management
  • Managing office supply inventory
  • Office supply management
  • Expense reporting
  • Event coordination
  • Meeting coordination
  • Processing expenses
  • Mail routing
  • Staff management
  • Billing oversight
  • Human resources
  • Travel arrangements
  • Booking travel
  • Payroll and accounts payable and receivable
  • Customer service
  • Computer skills
  • Administration and reporting
  • Team development
  • Idea development and brainstorming
  • Negotiation and conflict resolution
  • Good judgment
  • Process improvement
  • Human resources management
  • Hiring and training
  • Decision-making
  • Financial management

Other Experiences

  • Store Assistant Manager – Bojou (2 years)
  • Data Entry Clerk – Dataways & CRA (5 years)
  • Travel Agent – RCT Travel (4 years)
  • Teacher's Aide – Shaunessy Park School (2 years)

Timeline

OFFICE ADMINISTRATOR / PURCHASER

SUR-SEAL PACKAGING
12.2002 - 08.2024

CUSTOMER SERVICE REPRESENTATIVE

GOURMET COFFEE SPECIALISTS
10.1999 - 11.2002

PURCHASER

BUY RITE OFFICE FURNISHINGS
10.1998 - 08.1999

ACCOUNTING CLERK / DATA ENTRY TECHNICIAN

DOMO GAS HEAD OFFICE
02.1993 - 03.1998
MARIA DEANG