Maria Teresa Degamo
5719 Eldridge Avenue Cote St Luc,QC
Summary
Driven Area Operations Manager with a proven track record at PJ Lhuillier, Inc, enhancing operational efficiency and fostering excellent interpersonal relationships. Expert in performance analysis and tracking, significantly boosting productivity and customer loyalty. Skilled in leading teams towards exceeding targets through strategic planning and effective communication.
Overview
26
26
years of professional experience
Work History
Area Operations Manager
Pj Lhuillier, Inc
01.2010 - Current
- Administers and oversees the operations of branches in the assigned area ensuring cost efficiency, manpower, productivity and competitiveness.
- Determines the operating needs of the area with regard to funds, logistics, equipments, supplies, manpower, and capital expenditures and ensures it is accounted, operating and within acceptable level.
- Monitors and ensures cash position and cash movements of branches.
- Prepares, review and monitors area office budget and branch budget.
- Approve leaves of all subordinates (i.e branch and area level). Executes administrative sanctions to operations personnel and recommends hiring/firing of personnel.
- Ensure documents and contracts are all complete, renewed and updated. Asses possible branch site, ensuring proper location selection, meets and negotiates with Lessors on final contracts and renewals, prepares proposals for branch opening or transfers.
- Ensures implementation and monitoring of marketing programs and promotional activities. Provides information on business competitors and industry updates, analyzes trends in rates, and recommends plans and programs which may be helpful to meet the company/regional objectives.
- Check if area/branch operation is operating within acceptable to maximum capacity.
Branch Operations Manager
PJ Lhuillier, Inc
03.1998 - 12.2009
- Appraising skills.
- Ensure that branch are operating within the standard and achieve the daily target
- Ensure to update the daily branch report and checkpoint.
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Trained employees on proper procedures and strategies to improve productivity.
Education
BBA - Management
Silliman University
Dumaguete City, Philippines03.1994
Skills
- Performance Analysis
- Excellent interpersonal skills
- Operational Efficiency
- Knowledge of performance tracking
Languages
English
Full Professional
Timeline
Area Operations Manager
Pj Lhuillier, Inc
01.2010 - Current
Branch Operations Manager
PJ Lhuillier, Inc
03.1998 - 12.2009
BBA - Management
Silliman University
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