Maria Curiel
Los Angeles
Summary
Dedicated professional with a strong focus on enhancing customer experiences, managing transactions accurately, and resolving inquiries efficiently. Known for attention to detail and effective communication skills.
Skilled Counter Agent with background in customer service and sales. Experience includes handling transactions, resolving customer issues, managing inventory, and maintaining high levels of customer satisfaction. Strengths include problem-solving skills, communication abilities, and adaptability to fast-paced environments. Previous work has contributed to improved operational efficiency and increased customer retention rates.
Overview
10
10
years of professional experience
Work History
Counter Agent
Midway Car Rental
Los Angeles
01.2024 - Current
- Assisted customers with inquiries and provided information about services offered.
- Processed transactions accurately using point-of-sale systems.
- Handled customer complaints with patience and professionalism.
- Collaborated with team members to ensure efficient service delivery.
- Guided customers through service options and answered their questions.
- Greeted customers and provided excellent customer service.
Stocker
Walmart
Los Angeles
10.2023 - 01.2024
- Stocked shelves and displays efficiently to enhance product visibility.
- Assisted customers in locating products throughout the store.
- Monitored stock levels to ensure timely replenishment of merchandise.
- Collaborated with team members to maintain a clean and safe work environment.
- Operated equipment such as pallet jacks for moving heavy items safely.
- Followed company guidelines for product placement and merchandising strategies.
- Stocked shelves with newly arrived products.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Lifted materials of varied weights on regular basis.
- Faced products on shelves and displays to meet company policies.
- Provided customer service by answering questions about product location, price and availability.
Sales Representative
Susan Tiffany Jewelry
Los Angeles
06.2015 - 05.2023
- Engaged customers to understand their jewelry needs and preferences.
- Demonstrated product features and benefits to enhance customer experience.
- Assisted in managing inventory levels and maintaining product displays.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to create a welcoming store environment.
- Educated customers on jewelry care and maintenance best practices.
- Resolved customer inquiries and complaints promptly and professionally.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Maintained accurate records of all sales and prospecting activities.
Education
High School Diploma -
Opportunities For Learning
Long Beach, CA06-2008
Skills
- Point-of-sale systems
- Customer service
- Inventory management
- Transaction processing
- Product knowledge
- Customer relationship management
Languages
English
Professional
Spanish
Professional
Timeline
Counter Agent
Midway Car Rental
01.2024 - Current
Stocker
Walmart
10.2023 - 01.2024
Sales Representative
Susan Tiffany Jewelry
06.2015 - 05.2023
High School Diploma -
Opportunities For Learning