Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Chan

San Rafael

Summary

Results-driven professional with over 15 years of experience in customer service and stock management. Recognized for exceptional problem-solving skills and team collaboration, consistently ensuring timely deliveries and effective training programs that enhance operational efficiency.

Overview

19
19
years of professional experience
1
1
Language

Work History

Customer Service Representative

Corte Madera Cleaners
Corte Madera, CA
06.2006 - 05.2025
  • Delivered exceptional customer service, resolving inquiries and complaints effectively.
  • Managed order processing and tracking to ensure timely deliveries.
  • Trained new employees on operational procedures and customer interaction protocols.
  • Monitored inventory levels, coordinating with suppliers for restocking needs.

Stock Room Associate

JOANN Fabrics and Crafts
Corte Madera, CA
05.2010 - 11.2016
  • Assisted in receiving and processing incoming merchandise shipments efficiently.
  • Organized stock room inventory to enhance accessibility and streamline operations.
  • Maintained cleanliness and safety standards throughout stock room environment.
  • Trained new associates on inventory management systems and best practices.

Education

High School Diploma -

Escuela Segundaria #14
Yucatan Mexico

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Payment processing
  • Scheduling
  • Appointment scheduling
  • Store maintenance

Languages

Spanish
Native or Bilingual

Timeline

Stock Room Associate

JOANN Fabrics and Crafts
05.2010 - 11.2016

Customer Service Representative

Corte Madera Cleaners
06.2006 - 05.2025

High School Diploma -

Escuela Segundaria #14
Maria Chan