Summary
Overview
Work History
Education
Skills
Timeline
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Maria Cerano-Castro

Jurupa Valley

Summary

I am committed and hardworking with experience processing transactions and assisting customers. I have experience resolving issues, answering customer questions, and ringing up customers. I am a goal-driven employee who is up for challenges and extremely flexible when it comes to change. Always excited for new opportunities!

Overview

2
2
years of professional experience

Work History

Youth Development Specialist

The Boys And Girls Club
08.2023 - Current
  • Care for a group of twenty second graders.
  • facilitate recreation and education activities for youths to engage in groups in a safe environment.
  • Maintain accurate records of student attendance, behavior, and other relevant information.
  • Participate in staff meetings to discuss upcoming events, new policies, and strategies to improve how the program is run.
  • Provide guidance and support to children in developing life skills.


Concession Attendant

The Cove Waterpark
05.2023 - 09.2023
  • Enhanced customer satisfaction by providing efficient and friendly service at the concession stand.
  • Collaborated with team members to ensure timely delivery of concession items during peak hours.
  • Provided exceptional customer service through attentive listening skills and prompt problem resolution.
  • Ensured accurate cash handling by reconciling drawer at the end of each shift.

Admissions Hostess

The Cove Waterpark
05.2022 - 09.2022
  • Answered customer questions in person and over the phone
  • Sold and advertised tickets, season passes, and park merchandise.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Education

Pre-Nursing

Riverside City College
Riverside, CA
06.2025

High School Diploma -

Patriot Highschool
Jurupa Valley, Ca
05.2023

Skills

  • Attention to Detail
  • Cash handling proficiency
  • Salesmanship abilities
  • Fast and efficient service worker
  • Time Management
  • Problem-solving abilities
  • Team Collaboration
  • Adaptability and Flexibility
  • Customer Service

Timeline

Youth Development Specialist

The Boys And Girls Club
08.2023 - Current

Concession Attendant

The Cove Waterpark
05.2023 - 09.2023

Admissions Hostess

The Cove Waterpark
05.2022 - 09.2022

Pre-Nursing

Riverside City College

High School Diploma -

Patriot Highschool

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Maria Cerano-Castro