Maria Ceballos
San Jose
Summary
Dedicated Medical Assistant with over 10 years of experience in patient care and administrative support. Skilled in managing patient scheduling, maintaining medical records, and ensuring compliance with HIPAA regulations. Proven ability to optimize workflows and enhance patient satisfaction through effective communication. Committed to delivering high-quality patient-focused care and improving clinic efficiency. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Silicon Valley Medical Development
Moutain View
11.2019 - Current
- Manage patient scheduling and coordinated appointments to optimize workflow.
- Assist physicians during examinations and procedures in a fast-paced clinic.
- Administered injections, medications, and vaccinations as directed by physician.
- Document notes during patient visits to ensure accurate medical records.
- Collaborated with healthcare team to enhance patient care processes effectively.
- Perform basic laboratory tests under supervision to support diagnostics.
- Educate patients on treatment plans and medication instructions clearly
- Maintain cleanliness and organization of examination rooms and medical supplies.
Medical Assistant
San Jose Community Health Center
San Jose
01.2012 - 11.2019
- Optimized patient scheduling, improving workflow efficiency and reducing wait times.
- Prepared and maintained medical records using electronic health record systems.
- Assisted physicians with patient care by taking vital signs, patient histories, and preparing patients for examinations in a fast-paced clinic.
- Collected and processed patient specimens for laboratory testing efficiently.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Administered vaccinations and performed basic clinical procedures as needed.
- Collaborated with healthcare team to enhance patient care processes effectively.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests, such as urinalysis and blood glucose levels, under the direct supervision of a physician.
- Educated patients about medications, procedures and physician's instructions.
- Filed insurance claims forms in accordance with applicable regulations.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Cleaned and maintained medical equipment following procedures and standards.
Education
Medical Assistant - Certificate
Center Employment Training
San Jose, CA 06-2011
High School Diploma -
Yerba Buena High School
San Jose, CA 06-2007
Skills
- Professionalism and ethics
- Patient-focused care
- Effective communication
- Time management
- Attention to detail
- Calm and level-headed under duress
- Check-in coordination
- Vital signs measurement
- Medical record management/electronic health records
- Medication administration
- Sterile technique
- Lab testing procedures
- Preparing specimens and samples
- Prioritizing stat orders
- Antigen testing
- Laboratory maintenance
- Restocking lab supplies
- Electrocardiography (EKG)
- Ear irrigation
- First aid
- Procedure assistance
- Wound care and irrigation
- Orthopedic splints
- Communicating with patient families
- Conflict resolution
- Patient and Family education
- Patient scheduling
- Clinical and administrative support
- Clinical documentation
Languages
Spanish
Professional
Timeline
Medical Assistant
Silicon Valley Medical Development
11.2019 - Current
Medical Assistant
San Jose Community Health Center
01.2012 - 11.2019
Medical Assistant - Certificate
Center Employment Training
High School Diploma -
Yerba Buena High School