Maria Castro
Cartagena,BC
Summary
I am a dynamic and committed person, with experience in customer service and domestic cleaning. I stand out for my ability to provide quality service and maintain clean and tidy environments. I am looking for job opportunities where I can apply my skills and contribute to the well-being of customers. Native Spanish, Fluent English.
Overview
4
4
years of professional experience
Work History
Cleaning assistant
La Cevicheria Restaurant
10.2022 - 12.2023
- Maintained cleanliness and order in the dining and kitchen areas.
- Made sure the bathrooms were always in top condition.
- Cleaned and set up tables and chairs so they were ready for customers.
- Helped with additional tasks such as washing kitchen utensils, and organizing spaces.
Server
Palenques Restaurant
03.2021 - 02.2022
- Ensured that each customer's experience was seamless and enjoyable, from arrival to departure.
- Took orders accurately and efficiently, providing personalized menu. recommendations and upselling to increase sales
- Maintained a clean, organized, and welcoming dining area, contributing to a positive guest experience.
Operations Supervisor
CONSTRUASEO S.A.S
01.2020 - 12.2020
- Coordinated and managed cleaning supply inventory.
- Supervised and monitored assigned tasks for the cleaning staff.
- Oversaw deep and general cleaning in apartments, designated areas, and common spaces.
- Ensured adherence to hygiene and safety protocols in all assigned areas.
Education
English as Second Language -
Canadian Language Alliance
01.2024
business administration -
University of Cartagena
01.2024
Secondary -
Colegio Militar Almirante Colón High School
01.2016
Skills
- Effective communication
- Adaptability
- Empathy
- Customer service
- Reliability
- Proactive mindset
Training
- Workplace Safety Course
- Microsoft Office
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Cleaning assistant
La Cevicheria Restaurant
10.2022 - 12.2023
Server
Palenques Restaurant
03.2021 - 02.2022
Operations Supervisor
CONSTRUASEO S.A.S
01.2020 - 12.2020
English as Second Language -
Canadian Language Alliance
business administration -
University of Cartagena
Secondary -
Colegio Militar Almirante Colón High School
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