Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Maria Carrillo

Herbalife
Norwalk
2
Languages
3
years of professional experience

I am a customer service professional with proven expertise at Herbalife, excelling in relationship building and problem resolution. Adept at utilizing Microsoft Excel for data management while delivering exceptional support to distributors. Recognized for enhancing customer satisfaction and streamlining order processes, ensuring efficient service delivery. I also love being on time to assist guests and building a friendly connection with them, this helping to prove any company’s mission.

Work History

Customer Service Representative

1 Year 8 Months
Herbalife | 11.2024 - 07.2026

I was in the Member Relations department, I was a main role for distributors because I would assist with the membership/distributorship. I would also guide them through the business and how they can obtain a better discount. I would also take their orders and my main tools of use was Microsoft Office and Excel.

Cashier

1 Year 2 Months
Dulce Canella | 08.2023 - 10.2024
  • Processed customer transactions accurately and efficiently.
  • Managed cash register operations and balanced cash drawers daily.
  • Assisted customers with product inquiries and recommendations.
  • Maintained cleanliness and organization of checkout area.

Education

High School Diploma

Santa Fe High School | Santa Fr Springs | 07.2018

Skills

Multitask
Customer service
Active listening
Critical thinking
Data entry
Customer relations
Problem resolution
Relationship building
Call center experience
Computer proficiency
Complaint handling
Microsoft Excel
Complaint resolution
Payment processing
Client relations
Product knowledge

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Representative

Herbalife
11.2024 - 07.2026Read More

Cashier

Dulce Canella
08.2023 - 10.2024Read More

Santa Fe High School

High School Diploma
Read More
Maria Carrillo