Maria Carrasco Avalos

Generated shipping labels, verified shipment details, and prepared packages for carrier pickup.

Compiled, verified, and prepared orders for shipment to other states.

Selected customer orders, bagged items, and prepared shipments for outgoing delivery.

• Provided exceptional customer service, enhancing customer satisfaction and loyalty.
• Trained new baristas on beverage preparation techniques and customer service protocols.
• Engaged customers with product knowledge, promoting seasonal offerings and upselling items effectively.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Maintained regular and consistent attendance and punctuality.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Assisted in inventory management to maintain adequate stock levels and reduce wastage.
• Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
• Elevated customer loyalty by using strong communication abilities to resolve customer problems.
• Helped management keep adequate supply on hand by notifying of shortages.
• Promoted additional items with beverages, increasing store sales.

• Provided exceptional customer service, enhancing customer satisfaction and loyalty.
• Maintained cleanliness and organization of workstations, adhering to health and safety standards.
• Collaborated with team members to achieve daily sales targets and improve workflow efficiency.
• Engaged customers with product knowledge, promoting seasonal offerings and upselling items effectively.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Controlled line and crowd with quick, efficient service.
• Maintained regular and consistent attendance and punctuality.
• Made and served brand-specific café beverages with focus on speed, quality and consistency.
• Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
• Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
• Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
• Helped management keep adequate supply on hand by notifying of shortages.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

• Delivered exceptional customer service by efficiently taking orders and addressing guest inquiries.
• Prepared and served menu items adhering to food safety standards and presentation guidelines.
• Collaborated with kitchen staff to ensure timely order fulfillment and smooth service flow.
• Assisted in training new servers on café procedures and customer interaction techniques.
• Maintained cleanliness and organization of dining area, enhancing overall guest experience.
• Managed cash register operations, processing transactions accurately and efficiently.
• Adapted quickly to high-pressure situations, ensuring consistent service quality during peak hours.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.