MARIA CARLS
Prince George,BC
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Manager
MWATT ELECTRIC INC.
02.2022 - Current
- Managed, scheduled and coordinated office functions
- Provided administrative support to management team including preparing reports and presentations.
- Reviewed files and records to obtain information and respond to requests.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Performed general bookkeeping duties such as creating journal entries.
- Entered daily invoices with in-house accounting software.
- Responded to customer inquiries via phone or email in a professional manner.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Created spreadsheets in Excel to track data such as vacation requests, sick days.
- Processed payroll accurately ensuring all employees were paid on time.
- Completed day-to-day duties accurately and efficiently.
Educational Assistant
SCHOOL DISTRICT 57
02.2018 - 02.2022
- Assisted children at stations during small group learning periods.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Provided one-on-one support to students requiring additional assistance with assignments.
- Provided clerical support to teachers, such as photocopying and organizing materials.
- Applied positive reinforcement to redirect negative behaviors.
Assistant Manager
LIVE AND LIFT LADIES’ FITNESS
09.2017 - 01.2018
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Communicated regularly with customers to gain insights into their needs.
- Maintained up-to-date knowledge of company products and services.
- Managed customer service inquiries and complaints in a timely manner.
- Reviewed completed work to verify consistency, quality, and conformance.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Administrative Assistant
CONFEDERATION CENTER OF ENERGY AND HYDRO COMMERCE, BERLIN-GERMANY
07.2013 - 07.2017
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Maintained inventory of office supplies and placed orders when necessary.
- Directed customer inquiries to appropriate department personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Education
Certificate - Bookkeeping and Management skills
College of New Caledonia
06.2024
Course - Professional Dealing with External and Internal Customers
Gegenbauer Facility Management
09.2013
Skills
- Financial record management
- Advanced Excel skills
- Administrative coordination
- Collaborative team development
- Self-motivation
- Project planning
- Time management coordination
- Interpersonal skills
- Strong organizational skills
- Service excellence
- Organizational skills
- Office administration
- Data entry
- Clear oral/written communication
- Billing
- Administrative support
- Accurate payroll processing
- Document management
- Relationship building
- Appointment management
- Employee relations and engagement
- Workflow optimization
- Financial tracking
- Financial reporting
- Expense reporting
- Business administration
- Database administration
- Travel coordination
- Banking operations
- Scheduling and coordinating
- MS office
- Customer relationship management
- Problem resolution
- Teamwork and collaboration
- Administration and reporting
- Schedule management
LANGUAGES
German – Proficient
English – Fluent
Certification
- Bookkeeping Certificate - CNC 2024
Timeline
Office Manager
MWATT ELECTRIC INC.
02.2022 - Current
Educational Assistant
SCHOOL DISTRICT 57
02.2018 - 02.2022
Assistant Manager
LIVE AND LIFT LADIES’ FITNESS
09.2017 - 01.2018
Administrative Assistant
CONFEDERATION CENTER OF ENERGY AND HYDRO COMMERCE, BERLIN-GERMANY
07.2013 - 07.2017
Course - Professional Dealing with External and Internal Customers
Gegenbauer Facility Management
Certificate - Bookkeeping and Management skills
College of New Caledonia
Similar Profiles
Erin WilliamsErin Williams
Apprentice Electrician at Cleveland Electric/Pickle Electric/White ElectricApprentice Electrician at Cleveland Electric/Pickle Electric/White Electric
Samuel SchagenSamuel Schagen
Inside Wireman Apprentice at Cavanaugh Electric, Action Electric, Arc ElectricInside Wireman Apprentice at Cavanaugh Electric, Action Electric, Arc Electric
Pamela LytlePamela Lytle
Assembly Line Production Worker at Stanley Electric Stanley ElectricAssembly Line Production Worker at Stanley Electric Stanley Electric
Fyfe MartinFyfe Martin
Golf Pro Shop Employee at Prince George Golf & Curling ClubGolf Pro Shop Employee at Prince George Golf & Curling Club
Ravinder SinghRavinder Singh
Sales Associate at 7-ElevenSales Associate at 7-Eleven