Maria Boucher
Saint John,NB
Summary
Responsible and friendly Licensed Practical Nurse with the ability to make patients feel welcome, and actively listen to patient needs. Proficient in general housekeeping of work areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Overview
10
10
years of professional experience
Work History
Licensed Practical Nurse
Horizon Health
Saint John, New Brunswick
02.2026 - Current
- Administered medications and treatments prescribed by healthcare providers.
- Monitored patient vital signs and reported changes to nursing staff.
- Educated patients and families on health management and medication usage.
- Documented patient care activities in electronic health records accurately.
Patient Care Attendant
Horizon Health
Saint John, New Brunswick
06.2025 - 11.2025
- Provided compassionate care and support to patients in diverse healthcare settings.
- Assisted nursing staff with daily patient activities and needs.
- Documented patient information accurately in electronic health records.
Orthopedic Bracing Technician
Orthopedics Plus
Saint John, NB
01.2023 - 01.2024
- Enhanced patient comfort through efficient and precise orthopedic bracing and splinting.
- Elevated patient satisfaction by actively listening and promptly addressing individual concerns.
- Boosted clinic efficiency by ensuring clean and organized treatment areas for optimal patient care.
- Checked in patients and collected necessary insurance information efficiently.
- Responded to incoming calls and scheduled future patient appointments accurately.
Clerical Clerk
Horizon Health
Saint John, NB
05.2022 - 01.2023
- Assisted internal and external patients while independently managing clerical tasks to ensure smooth operations
- Managed incoming communication with efficient distribution of mail, messages, and files
- Disposed of out-dated file materials, including placing files to be shredded to maintain patient confidentiality
- Answered telephone inquiries, taking messages, booking x-ray appointments, and redirecting calls to appropriate colleagues for efficient communication
- Placed x-ray orders in Allscripts as well as proficiency in using Q-Planner and Q-Doc
Appointment Coordinator
Dealermine Inc
08.2020 - 01.2021
- Confirmed with customers about appointments and rescheduled missed appointments
- Scheduled appointments for customers by telephone
- Provided exceptional customer service through effective telephone communication and follow-ups
- Conducted training sessions for new staff members to ensure understanding of company policies and procedures.
- Managed large volumes of daily outgoing calls while adhering to predetermined quotas.
Counter Associate
Tim Hortons (Murphy's Food Service Ltd)
03.2017 - 08.2020
- Process cash and debit payments
- Provide excellent customer service
- Prepare orders with speed and accuracy
- Clean all stations as required
- Assist with training of new staff.
Education
Diploma - Practical Nursing (LPN)
New Brunswick Community College
Saint Andrews, NB12-2025
High School Diploma -
St. Malachy's Memorial High School
Saint John, NB06-2020
Skills
- Patient assessment
- Compassionate care
- Effective communication
- Patient communication
- Recordkeeping
- Time management
- Customer service
- Team Player
- Dependable
Timeline
Licensed Practical Nurse
Horizon Health
02.2026 - Current
Patient Care Attendant
Horizon Health
06.2025 - 11.2025
Orthopedic Bracing Technician
Orthopedics Plus
01.2023 - 01.2024
Clerical Clerk
Horizon Health
05.2022 - 01.2023
Appointment Coordinator
Dealermine Inc
08.2020 - 01.2021
Counter Associate
Tim Hortons (Murphy's Food Service Ltd)
03.2017 - 08.2020
Diploma - Practical Nursing (LPN)
New Brunswick Community College
High School Diploma -
St. Malachy's Memorial High School