Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
House Manager/Med Aide/Caregiver
Canyon View Chloie Cottages
07.2024 - Current
Managed day-to-day operation of home to comply with regulations and agency standards.
Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
Assisted residents with daily hygiene and living tasks.
Conducted regular performance evaluations of staff members in order to identify areas for improvement or recognition.
Ensured proper medication storage and inventory management for optimal efficiency and compliance with regulations.
Trained new Medication Technicians, ensuring adherence to best practices and quality standards.
Enhanced patient care by accurately administering medications according to physician orders and established protocols.
Promoted a culture of accountability through regular audits of medication administration practices and documentation.
Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
Monitored medication storage area to maintain medication security and control.
Assisted clients with activities of daily living, promoting independence and quality of life.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Administrative Assistant/Med Tech/Caregiver
Chloie's Cottage
09.2010 - 06.2024
Developed and maintained filing systems for confidential documents and records.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Monitored medication storage area to maintain medication security and control.
Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
Reviewed medication orders for accuracy and completeness before administering medication.
Assisted in training new Medication Technicians on best practices and company policies, fostering a culture of continuous learning.
Collaborated with multidisciplinary teams to provide holistic care, addressing the physical, emotional, and psychological needs of each patient.
Mentored junior caregivers, helping them develop essential skills and confident decision-making abilities in high-pressure situations.
Increased safety measures by conducting risk assessments and promptly implementing necessary precautions in the home environment.
Facilitated smooth transitions between shifts by preparing detailed handover notes outlining critical information about each patient''s status.
Organized regular outings and recreational activities for patients, promoting overall well-being and enhancing quality of life.
Assisted patients with mobility limitations through proper transfer techniques and adaptive devices to ensure safe movement within their homes.
Conducted comprehensive assessments of new patients upon admission to determine appropriate level of support required for optimal care provision.
Improved patient satisfaction by creating a comfortable living environment through regular housekeeping tasks and personalized services.
Caregiver/Team Supervisor/Office Manager
Mountain View Center
07.2008 - 08.2010
Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Ensured compliance with all applicable laws, regulations and standards governing home health care services.
Accompanied clients to social events such as movies or plays.
Educated families about available resources for home health care services in the local community.
Prepared meals according to dietary requirements and assisted with feeding when necessary.
Administered prescribed medications on a timely basis following care plan instructions.
Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
Provided emotional support to clients during difficult times.
Respected the rights of each individual client while maintaining confidentiality of all personal information.
Assisted clients with daily living activities such as bathing, dressing, and grooming.
Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Participated in team meetings regarding client progress or concerns raised by family members.
Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Intake Receptionist
Mission Home Health & Hospice
09.2006 - 07.2008
Assisted with scheduling appointments for clients and maintained accurate records of client information.
Responded promptly to customer inquiries via phone or email while providing excellent customer service at all times.
Conducted follow-up calls after appointments to ensure satisfaction with service received.
Answered incoming calls in a professional manner and transferred them to the relevant personnel.
Managed patient records in accordance with HIPAA regulations.
Provided administrative support for the intake department, such as filing, photocopying and data entry.
Assisted with medical record requests from other healthcare providers in a timely manner.
Communicated with patients with compassion while keeping medical information private.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Interviewed patients to complete case histories and intake forms.
Completed relevant insurance and other claim forms.
Education
Bachelor of Science - Psychology
St. Scholastica's College
Manila, Philippines
04-1990
Skills
Records management
Administering medications
Medication stock maintenance
Medication storage
Medication reconciliation
Team coordination
Medication schedule adherence
Patient observation
Personal hygiene assistance
Regulatory compliance
Education and Training
Medication Training based on Title 22
References
References available upon request.
Certification
First Aid Certification
Timeline
House Manager/Med Aide/Caregiver
Canyon View Chloie Cottages
07.2024 - Current
Administrative Assistant/Med Tech/Caregiver
Chloie's Cottage
09.2010 - 06.2024
Caregiver/Team Supervisor/Office Manager
Mountain View Center
07.2008 - 08.2010
Intake Receptionist
Mission Home Health & Hospice
09.2006 - 07.2008
First Aid Certification
Bachelor of Science - Psychology
St. Scholastica's College
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