Maria Baldino
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
Skinwise Dermatology
04.2020 - 08.2023
- Maintained and updated patient records for accurate, current medical histories.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Supported office staff and operational requirements with administrative tasks.
- Conducted insurance verification and pre authorizations and managed patient charts.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Organized paperwork such as charts and reports for office and patient needs.
- Greeted patients and provided required paperwork to facilitate services.
- Collaborated with healthcare professionals to maintain high-quality care across departments.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Cook
Pizza Baker, Pasquale
01.2016 - 01.2020
- S Ristorante and Pizzeria
- Morning prep, Soups, Sauces, Specialty Menu Ideas, Pizza Baker
- Job Descriptions
- Meal Preparation
- Pizza Baker
- Barista
- Pastry Prep
- Cook
- Fresh Pastas, Soup, Menu Specials
- Responsible For Staff Shifts
Kitchen Manager/Chef
Bellissimos Restaurant and Lounge
01.2016 - 01.2016
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Head Chef
Paradise Restaurant
01.2013 - 01.2016
- Created recipes and prepared advanced dishes.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Placed orders to restock items before supplies ran out.
- Arranged for kitchen equipment maintenance and repair when needed.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Bar/Cafe Owner
Euro Cafe
01.2005 - 01.2010
- Trained and motivated employees to perform daily business functions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Education
Maples Collegiate
2002
Skills
- Office administration
- Employee training and development
- Office procedures understanding
- Follow-up skills
- Managing patient records
- Kitchen Management
- Supply ordering
- Forecasting and planning
Timeline
Administrative Assistant
Skinwise Dermatology
04.2020 - 08.2023
Cook
Pizza Baker, Pasquale
01.2016 - 01.2020
Kitchen Manager/Chef
Bellissimos Restaurant and Lounge
01.2016 - 01.2016
Head Chef
Paradise Restaurant
01.2013 - 01.2016
Bar/Cafe Owner
Euro Cafe
01.2005 - 01.2010
Maples Collegiate
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