Maria Arteaga
Fontana
Summary
Experienced administrative professional with 11 years of experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks, offering staff support and customer service. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2026
2026
years of professional experience
Work History
Administrative Assistant
Ready Clean Up Service
02.2018 - Current
- Coordinated scheduling and logistics for multiple projects, ensuring timely delivery of services.
- Managed correspondence and communications, maintaining professionalism and clarity in all interactions.
- Developed and maintained filing systems and documents, in an efficient and organized manner.
- Streamlined office procedures to improve workflow, resulting in increased productivity across administrative tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation necessary for county certifications.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Receptionist
NAI Capital Corp
2013 - 2016
- Managed front desk operations by greeting incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Coordinated appointment schedules for executives, by organizing company calendar.
- Developed and maintained filing systems for confidential documents, improving information retrieval efficiency.
- Responded to inquiries via phone and email, providing accurate information to enhance client satisfaction.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Chaffey College
Rancho Cucamonga, CASkills
- Excellent Customer service
- Detail-oriented data management
- Scheduling and calendar management
- Office administration
- Strong critical thinking & resourcefulness skills
- Effective problem solver
- Proficient in Microsoft Office Suite
- Dedicated team player
- Professional and mature
- Strong attention to detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Ready Clean Up Service
02.2018 - Current
Receptionist
NAI Capital Corp
2013 - 2016
Chaffey College