MARIA ARROYO
Menifee
Summary
Adept at leading teams to exceed cleanliness and sanitation standards, my tenure at Riverside University Health System honed my expertise in infection control and team management. Demonstrated excellence in utilizing advanced cleaning techniques and fostering customer engagement, achieving a significant improvement in environmental sanitation and safety compliance.
Reliable and detail-focused, with strong commitment to maintaining clean and safe environments. Possesses foundational knowledge of sanitation protocols and effective cleaning techniques, coupled with ability to operate standard cleaning equipment. Dedicated to enhancing cleanliness and hygiene of facilities to ensure healthy environment for all occupants.
Overview
17
17
years of professional experience
Work History
EVS Ambassador/Technician
Riverside University Health System
01.2019 - Current
- Managed waste disposal by sorting and disposing of trash and recyclables.
- Communicated with supervisors regarding supply needs to maintain stock levels.
- Operated cleaning equipment by using vacuums, mops, and floor scrubbers.
- Inspected areas for cleanliness to identify and address any overlooked tasks.
- Completed thorough sanitization for prevention of infection and spread of germs.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
- Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
- Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
- Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
- Exceeded departmental goals for cleanliness ratings through meticulous attention to detail in all aspects of daily work.
- Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Housekeeper Supervisor
The Colony Town Homes
08.2008 - 11.2019
- Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
- Managed team productivity and workflow to exceed quality standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Optimized resource utilization by effectively scheduling staff shifts according to workload demands.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Implemented safety protocols and trained staff on proper handling of chemicals to minimize accidents and injuries.
- Communicated repair needs to maintenance staff.
- Streamlined housekeeping processes for increased efficiency, ensuring timely completion of tasks.
- Maintained compliance with relevant industry regulations and company policies, ensuring a safe and welcoming environment for both guests and staff.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Education
GED -
Bell High School
Bell, Ca06-1999
Skills
- Customer engagement
- Team management
- Product knowledge
- Cleaning and sanitizing
- Cleaning techniques
- Team collaboration
- Sanitation procedures
- Infection control
- Maintenance
- Vacuuming and sweeping
- Chemical handling
- Hazardous chemical training
- Mopping and sweeping
- Vacuuming
- Waste removal
- Room preparation
- Floor scrubber machines
- Quality control guidelines
- Window cleaning
- Physical stamina
- Waste management
- Chemical mixing
- Supply management
- Conflict resolution
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Restroom sanitation
- Workplace safety compliance
- Sterilization techniques
- Spill containment techniques
- Environmental sanitation
- Schedule and task management
- OSHA safety compliance
- Strong work ethic
- Decision-making
- Flexible schedule
- Adaptable and flexible
- Productivity and time management
- OSHA compliance
Accomplishments
- Achieved Employee of the month 3 times and employee of the quarter 2 times through effectively time management and attendance .
Languages
Spanish
Native or Bilingual
Timeline
EVS Ambassador/Technician
Riverside University Health System
01.2019 - Current
Housekeeper Supervisor
The Colony Town Homes
08.2008 - 11.2019
GED -
Bell High School
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