Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Martha A. Arroyo

Anaheim,CA

Overview

9
9
years of professional experience

Work History

Accounts Payable Accountant

Maruchan INC.
02.2023 - Current
  • Process an average of 350 invoices daily for payment
  • Responsible for account reconciliations during week-end and month-end close.
  • Review and audit invoices and requisitions for appropriate documentation (includes adding discounts if applicable) and approval prior to payment.
  • Utilize integrated accounting systems to ensure accuracy and completeness of transactions for financial reporting
  • Resolve inquiries and problems presented by internal and external customers.
  • Support and collaborate with other departments to improve processes and efficiencies.
  • Maintain record of payments made while ensuring accuracy in the amounts entered in the system
  • Managing all accounts payable functions for the accounting department, adhering to company procedures and policies.
  • Communicating with the vendors to ensure payments are processed and scheduled on time.

Claims Representative

Furniture City
10.2019 - 01.2023
  • Managing an average of 50 phone calls per day to rectify customers questions and concerns
  • Actively helping customers with any damages and manufacturer defects to the best of my ability while still meeting company guidelines
  • Reviewing insurance guidelines and applicable coverage of 10+ different manufactures to help resolve claims
  • Communicated with over 10 different vendors through phone calls, emails, and fax to ensure all claims were being processed accurately and in a timely manner
  • Providing prompt customer service with a professional, friendly, and patient attitude.

Customer Service Representative

Chevron Stations, Lakeforest
07.2018 - 09.2020
  • Processing over 100 transactions per shift in various forms of payments
  • Maintained and executed site sanitation standards in alignment with CDC guidelines
  • Regularly ensured that all shelves and displays were properly stocked in a neat fashion for better inventory control and customer access and satisfaction.
  • Managed a cash drawer of $3000 daily while maintaining a 100% accuracy rate during reconciliation in end of day audit reports
  • Provided prompt customer service with a positive and friendly attitude throughout every shift

Overnight Stocker

Walmart, Santa Ana
06.2017 - 06.2018
  • Directed merchandise re stocking for the site
  • Regularly ensured all shelves were properly coordinated and stocked in a neat fashion for better customer access.
  • Transported, organized, labeled and processed over 2,000 items of inventory daily
  • Preform daily quality checks of inventory, ensuring items were reported and removed for inspection

Machine Operator

Evans Manufacturing INC.
09.2014 - 10.2015
  • Manueling feeding an average of 300 raw materials into the machines per shift
  • Ensuring merchandise was properly packaged and labeled.

Education

High School Diploma -

Los Amigos High School
Fountain Valley, CA
2008

Skills

  • Employee Training
  • Workload Management
  • Data Analysis
  • Accounting Terminology
  • Decision-Making
  • Account Reconciliation
  • Critical Thinking and Analysis
  • Invoice Processing

References

  • Isabel Rodriguez, (562) 841-1502, Co-worker
  • Alejandra Magaña, (714) 725-2620, Office Manager

Languages

Spanish
Native or Bilingual

Timeline

Accounts Payable Accountant

Maruchan INC.
02.2023 - Current

Claims Representative

Furniture City
10.2019 - 01.2023

Customer Service Representative

Chevron Stations, Lakeforest
07.2018 - 09.2020

Overnight Stocker

Walmart, Santa Ana
06.2017 - 06.2018

Machine Operator

Evans Manufacturing INC.
09.2014 - 10.2015

High School Diploma -

Los Amigos High School

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Martha A. Arroyo