Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Accomplishments
Quote
Work Availability
Interests
BusinessDevelopmentManager
Maria Andrews
Open To Work

Maria Andrews

Hamilton,ON

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Store Manager of OperationsStore Co-ManagerAssistant Store ManagerSales AssociateReceptionist

Work Type

Full Time

Location Preference

On-SiteHybrid
Location: Hamilton, ON
Open to relocation: No

Salary Range

$100000/yr - $115000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time off

Summary

Dynamic Store Manager with a proven track record at Walmart Canada, driving a 103% sales increase through strategic merchandising and exceptional team leadership. Skilled in inventory management and fostering a collaborative culture, I excel in optimizing operations and enhancing customer experiences while ensuring compliance with health and safety standards.

Overview

28
28
years of professional experience

Work History

Store Manager of Operations

Walmart Canada
Hamilton, ON
09.2021 - 12.2025
  • Managed daily store operations, ensuring optimal inventory levels and product availability.
  • Trained and mentored team members to enhance customer service and operational efficiency.
  • Implemented loss prevention strategies, reducing shrinkage and improving store profitability.
  • Analyzed sales data to identify trends, adjusting merchandising strategies accordingly.
  • Coordinated with vendors to streamline supply chain processes and improve product delivery timelines.
  • Developed staff schedules that optimized coverage during peak shopping hours, enhancing customer experience.
  • Ensured compliance with health and safety regulations, fostering a safe shopping environment for customers and employees.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Assisted with hiring, training and mentoring new staff members.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Implemented loss prevention strategies to minimize shrinkage rates while maintaining an inviting shopping experience for customers.
  • Led training sessions for staff members on new product offerings, operational procedures, and customer service techniques to ensure the highest level of performance in every aspect of the business.
  • Mentored employees for professional growth, fostering a positive work culture that encouraged collaboration and teamwork.
  • Conducted regular audits of all store departments to ensure adherence to operational standards and identify areas requiring attention or improvement.
  • Ensured compliance with all company policies, procedures, and safety regulations to maintain a secure working environment.
  • Improved store efficiency by implementing inventory management systems and streamlining operational processes.
  • Reduced employee turnover through effective recruitment, training, and performance evaluation initiatives.
  • Evaluated store performance metrics to identify areas of improvement and implement necessary changes for better results.
  • Monitored competitor activities within the local market, adjusting strategies as necessary to maintain a competitive edge and drive store success.
  • Increased sales by 103% with special displays and promotions.

Store Co-Manager

Walmart Canada
Hamilton, ON
02.2014 - 09.2021
  • Supervised daily operations, ensuring compliance with company policies and procedures.
  • Led and trained a team of associates, fostering a collaborative work environment.
  • Analyzed sales data to optimize inventory management and improve product placement.
  • Developed and implemented strategies to enhance customer service experience in-store.

Assistant Store Manager

Walmart Canada
Hamilton, ON
08.2008 - 02.2014

Sales Associate

Walmart Canada
Hamilton, ON
09.1997 - 08.2008

Education

Architectural Technology

Mohawk College of Applied Arts And Technology
Hamilton

Skills

Computer skills

Performance appraisals

Health and safety

Employee training

E-commerce integration

Vendor management

Employee terminations

Talent recruitment

Competitor monitoring

Order management

Root-cause analysis

Culture development

Leading staff meetings

Risk management

Program implementation

Policies and procedures

Performance reviews

Operations

Maximizing profitability

Delegating work

Inventory management

Outstanding communication skills

Customer relations

Strategic thinker

Team motivation

Multitasking and organization

Problem-solving

Process improvements

Work Planning and Prioritization

Friendly and positive

Certification

Business Leadership, Harvard Business School

Languages

English
Italian

Timeline

Store Manager of Operations

Walmart Canada
09.2021 - 12.2025

Store Co-Manager

Walmart Canada
02.2014 - 09.2021

Assistant Store Manager

Walmart Canada
08.2008 - 02.2014

Sales Associate

Walmart Canada
09.1997 - 08.2008

Architectural Technology

Mohawk College of Applied Arts And Technology

Accomplishments

  • Recruited 4 successful new managers within one year.
  • Exceeded sales target by 3% by coaching department managers on new merchandising standards.

Quote

It is never too late to be what you might have been.
George Eliot

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Volunteering

Photography

Travelling

Cooking

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Maria Andrews