Maria Ambriz
Cutler
Summary
Detail-oriented healthcare support professional with comprehensive hands-on experience in patient check-in/check-out, appointment scheduling, and insurance verification. Demonstrates strong customer service skills and maintains HIPAA compliance while efficiently coordinating patient flow and managing electronic records in fast-paced environments.
Overview
5
5
years of professional experience
Work History
RX Clerk
Cherry Clinic
Cutler
01.2026 - 02.2026
- Communicated with patients and pharmacy staff to facilitate efficient workflow.
- Answered phones courteously, providing prompt and helpful customer service.
- Processed cash, check, and credit card transactions at cash register efficiently.
Front Receptionist
Family Healthcare
Orosi
08.2023 - 10.2023
- Checked patients in and out, verifying insurance eligibility to ensure smooth registration process
- Scheduled appointments and managed provider calendars
- Coordinated patient flow to optimize clinical staff efficiency and enhance patient experience
- Collected co-pays and processed patient payments
- Handled POS transactions, cash management, and payment processing
- Resolved customer concerns professionally and efficiently
- Updated patient demographics and information in EMR
Guest Advocate
Target
Clovis
10.2020 - 11.2021
- Welcomed guests and assisted with inquiries to enhance customer experience.
- Guided customers in locating products and addressing inquiries to enhance shopping experience.
- Educated guests on promotions and product features to drive engagement.
- Managed checkout processes efficiently using point-of-sale systems.
- Ensured cleanliness and organization of sales floor and storage areas to support efficient operations.
Education
Medical Billing and Coding -
San Joaquin Valley College
Visalia, CA07-2023
Skills
- Patient check-in/out
- Appointment scheduling
- Insurance verification
- Payment collection and POS
- Electronic medical records systems
- HIPAA compliance
- Patient data entry
- Multi-line phone systems
- High-volume customer service
Languages
Spanish
Professional
Timeline
RX Clerk
Cherry Clinic
01.2026 - 02.2026
Front Receptionist
Family Healthcare
08.2023 - 10.2023
Guest Advocate
Target
10.2020 - 11.2021
Medical Billing and Coding -
San Joaquin Valley College