MARIA ALVAREZ
San Diego
Summary
Focused Receptionist with strong customer service and good multitasking abilities. Motivated to positively impact business operations by effortlessly managing phone calls, sorting mail and filing paperwork. Excellent data entry and appointment scheduling skills. Well-organized administrative professional adept at smoothly answering customer questions and directing inquiries. Seek opportunities to improve customer relations and increase efficiency in fast-paced settings. Work well under pressure, multitasking to handle diverse office needs. Willing to take on any task to support team and help business succeed. Offers strong and abilities.
Competent event coordinator with proven ability to develop creative, effective and successful event strategies. Possesses excellent communication and interpersonal skills to establish and maintain positive working relationships. Adept at managing all aspects of event planning including logistics, venue selection and catering.
Overview
9
9
years of professional experience
Work History
Group Events Specialist
San Diego Gas & Electric Co
San Diego, California
10.2023 - Current
- Increased client retention by consistently exceeding expectations in event planning and execution.
- Utilized project management tools to track progress on various tasks related to each group event''s planning process.
- Established strong relationships with clients through clear communication, understanding their needs, and providing tailored solutions.
- Coordinated venue setup and breakdown for smooth transitions between different phases of the event.
- Developed innovative event concepts, resulting in unique and memorable experiences for attendees.
- Trained and supervised event staff to complete tasks on time.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Used data-driven insights to optimize event programming, enhancing attendee engagement and satisfaction levels.
Receptionist
Lupita G Fernandez & Associates
San Ysidro
01.2016 - 10.2023
- Scheduled appointments and documented updates in scheduling software
- Coordinated office cleaning and lobby organization for office and meeting areas
- Directed numerous calls per day to appropriate recipients using multi-line system
- Answered questions regarding company pricing and policies
- Monitored lobby access, security parameters and visitor documentation
- Treated visitors with friendly, approachable attitude
- Documented discussions, messages and actions taken to process inquiries and maintain thorough records
- Greeted people upon arrival and provided directions to specific destinations
- Kept lobby organized, neat and stocked with reading material.
Education
High School -
Ibero Tijuana
06.1996
Skills
- Office Management
- Administrative Support
- Travel Coordination
- File Management
- Project Coordination
- Scheduling
- Visitor Check-In
- Office Organization
Languages
Spanish
English
Middleinitial
M A
Timeline
Group Events Specialist
San Diego Gas & Electric Co
10.2023 - Current
Receptionist
Lupita G Fernandez & Associates
01.2016 - 10.2023
High School -
Ibero Tijuana