Maria Ahmed
Scarborough,ON
Summary
Dynamic educator dedicated to fostering an inclusive learning environment. Possessing a strong command of the English language and a deep understanding of diverse cultural backgrounds. Expertise in developing engaging, differentiated lesson plans that cater to diverse learning needs, particularly for English Language Learners. Passionate about enhancing student engagement and linguistic proficiency through interactive methodologies and technology integration.
Overview
15
15
years of professional experience
Work History
Shadow Support Teacher
Alfajrul Bassem Academy
Oakville, Ontario
01.2026 - Current
- Assist classroom teachers in delivering engaging and effective lessons by supporting student learning through individualized or small-group instruction.
- Reinforce positive behavior and contribute to maintaining a respectful and inclusive learning environment.
- Support the implementation of differentiated instructional strategies to meet diverse learning needs, including English Language Learners.
- Collaborate with teachers, staff, and parents to promote student success and well-being.
ESL & IELTS Instructor
UPPER MADISON COLLEGE
, Canada
03.2024 - 12.2025
- Plan and deliver effective English language lessons to students of various ages and proficiency levels
- Develop curriculum and instructional materials that align with student needs and learning objectives
- Create a positive and inclusive classroom environment that promotes active participation and student engagement
ESL Tutor
SPICUS
, Canada
03.2023 - 12.2025
- Develop ways to engage students by implementing original lesson plans and activities.
- Monitoring and assessing students' progress; and addressing individual student needs.
- Provide constructive feedback to students and monitor and adjust lessons and activities as needed.
Agent-Customer Advisor – SHAW (Renewals Team)
SP DIGITAL DATA
, Canada
01.2023 - 03.2023
- Making outbound calls and receiving inbound calls
- Building rapport, and creating a great customer experience by asking probing questions and actively listening to the customer’s request
- Presenting products and services and handling objections by explaining how the services and products will benefit them.
Outbound Sales Agent - Scotia Bank
TELEPERFORMANCE CANADA
, Canada
10.2022 - 01.2023
- Building trusting relationships with customers and understanding their needs.
- Proactively offer appropriate solutions that create high customer satisfaction.
- Identifying and maximizing opportunities to cross-sell and up-sell.
English Literature Faculty
SCHOLASTICA SENIOR SECTION
, Bangladesh
12.2013 - 07.2022
- Planning and executing year-long lesson plans for various levels of learners while deploying and achieving short to medium-term key syllabus indicators to maintain and track progress
- Provide Professional Development Training to New Comers and Veterans.
- Planning, implementing, and supervising extracurricular activities to challenge and inspire learners in non-curricular sectors to develop critical thinking and data-gathering skills in the real world.
- Facilitate and help students to take part in virtual conferences as a part of the Generation Global Program under the Tony Blair Institution.
Quality Assurance Officer
RENATA LTD.
, Bangladesh
09.2012 - 11.2013
- Supervising all Production activities and ensuring results are within specification.
- Managing and maintaining data bases for the quality system and preparing annual reports and quality trending reports.
- Participating in the evaluation of quality events, incidents and possible complaints and the follow-up activities in the GMP departments.
Undergraduate Teaching Assistant
EAST WEST UNIVERSITY
, Bangladesh
07.2011 - 12.2011
- Assisting faculty with preparing lecture sheets, teaching materials, conducting exams, preparing grades.
- Supporting the students with the course content & materials.
Education
OCELT & ICTEAL -
TESL Ontario
06-2025
Teaching English as a Second Language -
CENTENNIAL COLLEGE
Canada04-2024
Master of Business Administration -
NORTH SOUTH UNIVERSITY
Bangladesh12-2017
Bachelor of Pharmacy -
EAST WEST UNIVERSITY
Bangladesh12-2011
Skills
- Classroom management
- Lesson planning
- Curriculum development
- Student engagement
- Differentiated instruction
- Relationship building
- Effective communication
- Learning styles adaptation
Languages
- English (Native)
- Bangla (Native)
- Hindi (Fluent)
- Urdu (Fluent)
Timeline
Shadow Support Teacher
Alfajrul Bassem Academy
01.2026 - Current
ESL & IELTS Instructor
UPPER MADISON COLLEGE
03.2024 - 12.2025
ESL Tutor
SPICUS
03.2023 - 12.2025
Agent-Customer Advisor – SHAW (Renewals Team)
SP DIGITAL DATA
01.2023 - 03.2023
Outbound Sales Agent - Scotia Bank
TELEPERFORMANCE CANADA
10.2022 - 01.2023
English Literature Faculty
SCHOLASTICA SENIOR SECTION
12.2013 - 07.2022
Quality Assurance Officer
RENATA LTD.
09.2012 - 11.2013
Undergraduate Teaching Assistant
EAST WEST UNIVERSITY
07.2011 - 12.2011
OCELT & ICTEAL -
TESL Ontario
Teaching English as a Second Language -
CENTENNIAL COLLEGE
Master of Business Administration -
NORTH SOUTH UNIVERSITY
Bachelor of Pharmacy -
EAST WEST UNIVERSITY