Maria Aguirre Rangel
Oxnard
Summary
We are seeking a detail-oriented and bilingual Administrative Assistant with strong organizational and customer service skills. The ideal candidate will have experience in office administration, record management, scheduling, and insurance documentation. This role requires the ability to work independently and as part of a team, while maintaining a high level of professionalism in interactions with clients and staff.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Administrative Assistant
Leon Auto Body Shop
06.2018 - Current
City, State | Dates of Employment
– Prepared and reviewed repair estimates in compliance with insurance company requirements.
– Managed office documentation, client files, and administrative records.
– Scheduled appointments, coordinated workflow, and ensured on-time service delivery.
– Processed insurance claims and maintained accurate supporting documentation.
– Handled customer communications in English and Spanish, ensuring clarity and professionalism.
– Managed incoming calls, correspondence, and database entries.
– Assisted with basic bookkeeping tasks, including payment tracking and report preparation.
Education
High School Diploma -
Skills
- Bilingual in English and Spanish
- Strong knowledge of office administration and customer service practices
- Proficient in Word, Excel, Outlook, and Google Docs, Sheets, Calendar
- Experience in insurance claims management
- Familiarity with QuickBooks basics (accounting/bookkeeping support)
- Skilled in task coordination
- Ability to manage multiple tasks, prioritize effectively, and meet deadlines
Certification
- Microsoft Office Specialist (Word, Excel, Outlook)
- Google Workspace Essentials
- Customer Service & Communication Skills
- Office Administration & Records Management
- Insurance Documentation & Claims Processing
- QuickBooks Basics (Accounting/Bookkeeping)
- OSHA 10 (Workplace Safety Awareness)
Timeline
Administrative Assistant
Leon Auto Body Shop
06.2018 - Current
High School Diploma -
Key Responsibilities
- Provide bilingual (English/Spanish) customer service and support to clients, vendors, and internal teams.
- Schedule and coordinate meetings, appointments, and workflow to ensure timely service delivery.
- Prepare and process insurance documentation, claims, and supporting records.
- Draft, review, and maintain administrative reports and client communications.
- Handle incoming calls, correspondence, and inquiries with professionalism and accuracy.
- Assist with bookkeeping tasks such as payment tracking and generating reports.
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