Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARIA ADRAGNA

Calgary,Canada

Summary

Administrative professional with 20 years of experience in executive support and office management across finance, real estate, and corporate sectors. Proven expertise in problem-solving and relationship management, complemented by proficiency in MS Office and various business systems. Highly organized and goal-oriented, consistently delivering results with a strong attention to detail. Ready to leverage skills in a dynamic, positive work environment.

Overview

27
27
years of professional experience

Work History

Office Manager

Classic Mouldings Inc
Calgary, AB
01.2022 - Current
  • Performed supervision of all administrative functions of the organization, including deadline management.
  • Served as the primary contact for suppliers and vendors, including related sourcing, and pricing negotiations.
  • Provided guidance to junior staff with reference to prioritizing files, and bridged the gap between junior and senior staff.
  • Organized company events including holiday parties, team building activities .
  • Assisted in recruiting, onboarding and training new employees.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.

Operations Manager

Quantus Financial Corporation
Calgary, AB
01.2021 - 01.2022
  • Oversaw daily operational functions to ensure compliance with financial regulations, internal policies, and client service standards.
  • Analyzed performance metrics and operational data to identify areas for improvement, and implement cost-effective solutions.
  • Led cross-functional teams to enhance workflow efficiency, support continuous improvement initiatives, and maintain high service quality.
  • Developed and managed operational budgets, resource allocation plans, and performance targets to align with organizational goals.

Office Manager

Freeman A/V
Calgary, AB
01.2019 - 01.2020
  • Managed daily office operations by organizing workflows, maintaining administrative systems, and ensuring all team activities ran efficiently.
  • Coordinated executive schedules, anticipated logistical needs, and handled confidential information with professionalism and discretion.
  • Implemented and maintained standard operating procedures, checklists, and digital filing systems to support project consistency and team productivity.
  • Communicated clearly with internal teams and vendors, tracked deadlines, and followed up to ensure tasks were completed accurately and on time.

Executive Assistant

Raptor Rig Ltd.
Calgary, AB
01.2019 - 01.2019
  • Provided administrative support by managing daily office functions, including answering calls, scheduling meetings, preparing documentation, and coordinating logistics for both on-site and remote team members.
  • Maintained accurate records of operational data, safety reports, and equipment logs, ensuring proper filing and secure storage in compliance with company and regulatory standards.
  • Monitored and tracked action items from team meetings, followed up with relevant personnel, and reported progress to supervisors to ensure timely task completion and workflow efficiency.

Board of Directors Member

NWLL
Calgary, AB
01.2018 - 01.2019
  • Participated in strategic planning and decision-making to support the development and delivery of youth baseball programs across northwest Calgary.
  • Oversaw league operations, including budgeting, volunteer coordination, and compliance with Little League Canada regulations and safety standards.
  • Collaborated with fellow board members, coaches, and community partners to promote sportsmanship, inclusivity, and positive engagement within the league.

Support Worker

Columbia College
Calgary, AB
01.2013 - 01.2014

Conveyancer

RE/MAX Real Estate
Calgary, AB
01.2009 - 01.2011

Executive Assistant

Italyca Hardware
Calgary, AB
01.2007 - 01.2009

Corporate Treasurer Assistant

The Walt Disney Company
Burbank, CA
01.2003 - 01.2007

Executive Assistant

Ernst & Young
Los Angeles, CA
01.1999 - 01.2003

Education

Bachelor of Science - Business Administration

California State University

Diploma - Dental Assisting

Columbia College

Skills

  • Time management and operational oversight
  • Teamwork and independence
  • Rapid systems adaptation
  • Strong interpersonal abilities
  • Conflict resolution and motivation techniques

Timeline

Office Manager

Classic Mouldings Inc
01.2022 - Current

Operations Manager

Quantus Financial Corporation
01.2021 - 01.2022

Office Manager

Freeman A/V
01.2019 - 01.2020

Executive Assistant

Raptor Rig Ltd.
01.2019 - 01.2019

Board of Directors Member

NWLL
01.2018 - 01.2019

Support Worker

Columbia College
01.2013 - 01.2014

Conveyancer

RE/MAX Real Estate
01.2009 - 01.2011

Executive Assistant

Italyca Hardware
01.2007 - 01.2009

Corporate Treasurer Assistant

The Walt Disney Company
01.2003 - 01.2007

Executive Assistant

Ernst & Young
01.1999 - 01.2003

Bachelor of Science - Business Administration

California State University

Diploma - Dental Assisting

Columbia College
MARIA ADRAGNA