Dynamic Office Coordinator with 6 years of experience providing exceptional administrative assistance to board members. Excelled in sensitive material handling and multi-tasking across roles, significantly improving administrative
processes. Skilled in Microsoft Office, and WordPress, adept at conflict resolution, and committed to driving team productivity and organizational improvements.
Overview
7
7
years of professional experience
Work History
Office Coordinator/Receptionist
Canadian Olympic Committee
Toronto, Canada
09.2023 - Current
Managed office operations and implemented new procedures and organizational systems, including a filing system for storage inventory, shipments, and referrals to the department, resulting in a 50% increase in efficiency and streamlined workflows within the Toronto office.
Prepared financial reports, summaries, and reconciled all office expenses, ensuring accuracy and adherence to budget guidelines.
Collaborated with multiple departments and stakeholders, including the People & Culture team, to effectively coordinate resources and communication.
Managed office supplies inventory, ensuring adequate stock levels and timely procurement of necessary materials.
Assisted the People & Culture Manager with the onboarding and termination process of employees.
Supervised administrative staff, driving front office operations and continuous workflow.
Provided administrative support to the executive team through research projects or special assignments.
Analyzed expenditures and allocated department budget in alignment with corporate objectives.
Office Clerk
RBC - Royal Bank
Toronto, Canada
02.2023 - 09.2023
Interacted with customers by phone, email, or in-person to provide French information to clients and Quebec institutions.
Created spreadsheets and documents using Microsoft Office Suite applications.
Audited production reports, tracking data entry and processing errors.
Participated in team meetings, providing input and suggestions on organizational practices.
Administrative Assistant to the Director of Gaming
Playground Casino
Greater Montreal Area, Canada
09.2022 - 12.2022
Handled scheduling for the executive's calendar and prepared meeting agendas and materials.
Served as a liaison between the Director's office and other departments within the organization.
Tracked inventory levels of the gaming department supplies; placed orders when necessary.
Created detailed spreadsheets with formulas that tracked key performance indicators.
Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
Processed travel expenses and reimbursements for the executive team.
Transcribed minutes of meetings and executed events for the Gaming department to support business development and senior management teams.
Researched, proposed, and implemented vendor agreements to decrease costs of services.
Administrative Assistant/Marketing
MCommercial
Montreal, Canada
08.2019 - 09.2022
Monitored premises, screened visitors, updated logs, and issued passes to maintain security.
Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
Managed access databases, including [specific database types], to ensure data accuracy and accessibility.
Organized meetings, travel arrangements, and events, displaying superior time management abilities.
Managed profile edits and updates in WordPress for new broker and finance construction.
Create and deliver monthly mail with Constant contact for lenders and clients.
Event Photographer
Freelancer
Houston, USA
01.2018 - 01.2019
Planned and prepared for on-location and studio shoots.
Edited and retouched images to meet client expectations.
Marketing Intern
BG Creativo
Venezuela
08.2017 - 01.2018
Coordinated events and photoshoots.
Created illustration content for social media.
Planned the reservation, decoration, and schedule of every event.
Education
NEGOTIATING AND CONSENSUS BUILDING -
Smith School of Business at Queen's University
01.2006
BACHELOR IN COMMUNICATION - AUDIO VISUAL
University Rafael Belloso Chacin
01.2001
Skills
Event Planning
Process Improvement
Excellent written and verbal communication in Spanish, English, and French
Relationship building
Conflict resolution
Microsoft Office Suite
WordPress
Mailchimp
Time management
Problem solving
Olympian familiarity
Timeline
Office Coordinator/Receptionist
Canadian Olympic Committee
09.2023 - Current
Office Clerk
RBC - Royal Bank
02.2023 - 09.2023
Administrative Assistant to the Director of Gaming
Lead Video Editor / Edit Coordinator at Olympic Channel / Olympic Broadcast Services / International Olympic CommitteeLead Video Editor / Edit Coordinator at Olympic Channel / Olympic Broadcast Services / International Olympic Committee