Summary
Overview
Work History
Education
Skills
Timeline
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Maria Acosta

Toronto,Canada

Summary

Dynamic Office Coordinator with 6 years of experience providing exceptional administrative assistance to board members. Excelled in sensitive material handling and multi-tasking across roles, significantly improving administrative
processes. Skilled in Microsoft Office, and WordPress, adept at conflict resolution, and committed to driving team productivity and organizational improvements.

Overview

7
7
years of professional experience

Work History

Office Coordinator/Receptionist

Canadian Olympic Committee
Toronto, Canada
09.2023 - Current
  • Managed office operations and implemented new procedures and organizational systems, including a filing system for storage inventory, shipments, and referrals to the department, resulting in a 50% increase in efficiency and streamlined workflows within the Toronto office.
  • Prepared financial reports, summaries, and reconciled all office expenses, ensuring accuracy and adherence to budget guidelines.
  • Collaborated with multiple departments and stakeholders, including the People & Culture team, to effectively coordinate resources and communication.
  • Managed office supplies inventory, ensuring adequate stock levels and timely procurement of necessary materials.
  • Assisted the People & Culture Manager with the onboarding and termination process of employees.
  • Supervised administrative staff, driving front office operations and continuous workflow.
  • Provided administrative support to the executive team through research projects or special assignments.
  • Analyzed expenditures and allocated department budget in alignment with corporate objectives.

Office Clerk

RBC - Royal Bank
Toronto, Canada
02.2023 - 09.2023
  • Interacted with customers by phone, email, or in-person to provide French information to clients and Quebec institutions.
  • Created spreadsheets and documents using Microsoft Office Suite applications.
  • Audited production reports, tracking data entry and processing errors.
  • Participated in team meetings, providing input and suggestions on organizational practices.

Administrative Assistant to the Director of Gaming

Playground Casino
Greater Montreal Area, Canada
09.2022 - 12.2022
  • Handled scheduling for the executive's calendar and prepared meeting agendas and materials.
  • Served as a liaison between the Director's office and other departments within the organization.
  • Tracked inventory levels of the gaming department supplies; placed orders when necessary.
  • Created detailed spreadsheets with formulas that tracked key performance indicators.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
  • Processed travel expenses and reimbursements for the executive team.
  • Transcribed minutes of meetings and executed events for the Gaming department to support business development and senior management teams.
  • Researched, proposed, and implemented vendor agreements to decrease costs of services.

Administrative Assistant/Marketing

MCommercial
Montreal, Canada
08.2019 - 09.2022
  • Monitored premises, screened visitors, updated logs, and issued passes to maintain security.
  • Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
  • Managed access databases, including [specific database types], to ensure data accuracy and accessibility.
  • Organized meetings, travel arrangements, and events, displaying superior time management abilities.
  • Managed profile edits and updates in WordPress for new broker and finance construction.
  • Create and deliver monthly mail with Constant contact for lenders and clients.

Event Photographer

Freelancer
Houston, USA
01.2018 - 01.2019
  • Planned and prepared for on-location and studio shoots.
  • Edited and retouched images to meet client expectations.

Marketing Intern

BG Creativo
Venezuela
08.2017 - 01.2018
  • Coordinated events and photoshoots.
  • Created illustration content for social media.
  • Planned the reservation, decoration, and schedule of every event.

Education

NEGOTIATING AND CONSENSUS BUILDING -

Smith School of Business at Queen's University
01.2006

BACHELOR IN COMMUNICATION - AUDIO VISUAL

University Rafael Belloso Chacin
01.2001

Skills

  • Event Planning
  • Process Improvement
  • Excellent written and verbal communication in Spanish, English, and French
  • Relationship building
  • Conflict resolution
  • Microsoft Office Suite
  • WordPress
  • Mailchimp
  • Time management
  • Problem solving
  • Olympian familiarity

Timeline

Office Coordinator/Receptionist

Canadian Olympic Committee
09.2023 - Current

Office Clerk

RBC - Royal Bank
02.2023 - 09.2023

Administrative Assistant to the Director of Gaming

Playground Casino
09.2022 - 12.2022

Administrative Assistant/Marketing

MCommercial
08.2019 - 09.2022

Event Photographer

Freelancer
01.2018 - 01.2019

Marketing Intern

BG Creativo
08.2017 - 01.2018

NEGOTIATING AND CONSENSUS BUILDING -

Smith School of Business at Queen's University

BACHELOR IN COMMUNICATION - AUDIO VISUAL

University Rafael Belloso Chacin
Maria Acosta