Maria Abdali
Vancouver,Canada
Summary
Looking to obtain a full-time or part-time position in retail or customer service to enhance my customer service skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Beauty Consultant
Shoppers Drug Mart
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Kept up-to-date with new product launches by reading industry magazines regularly.
- Answered store and merchandise questions and led customers to wanted items.
- Trained staff on strategies for regularly surpassing sales goals.
- Handled returns and exchanges according to company policies.
Stylist
Brava hair salon
Vancouver, Canada
07.2018 - 03.2020
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Trained junior staff members in styling techniques and customer service standards.
- Followed standard infection control protocols to avoid illness or contamination.
- Maintained safety protocols by ensuring proper and safe handling of equipment and materials.
- Collected payment from customers and scheduled next appointments.
- Communicated with clients about haircare needs and suggested appropriate products to achieve styles.
- Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
- Managed multiple tasks simultaneously while providing excellent customer service.
Manager
Marks wearhouse
vancouver, bc
01.2016 - 04.2018
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
Education
Douglas College
01.2012
Blanche Macdonald Centre
Social Media Marketing
Skills
- Sales
- Customer service
- Sales techniques
- Cash handling
- Relationship building
- Staff training
- Inventory management
- Team leadership
- Problem solving
- Attention to detail
- Appointment scheduling
- Problem-solving
- Excellent communication
- Communication
- Calm under pressure
- Organization and time management
- Public speaking
- Computer skills
- Friendly, positive attitude
- Teamwork and collaboration
- Retail sales
- Cash handling
- Front desk
- Hair styling
- Translation
- Marketing
- Social Media Management
- Photography
Certification
Digital marketing
Languages
English
Professional
Persian
Professional
Kurdish
Professional
Turkish
Professional
Timeline
Stylist
Brava hair salon
07.2018 - 03.2020
Manager
Marks wearhouse
01.2016 - 04.2018
Beauty Consultant
Shoppers Drug Mart
Douglas College
Blanche Macdonald Centre
Social Media Marketing
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