Mari Chiappina
Alhambra,CA
Summary
Adaptable leader with a background in managing high-volume educational environment and complex, public-facing client relationships. Expert at using data to drive results and streamlining communication. Proven ability to solve problems quickly in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Kindergarten Teacher
Oakwood School
08.2024 - Current
- Delivered timely updates on milestones and organizational changes to forty-two clients each week, enhancing client relationships and transparency.
- Navigated high-stakes client escalations, leveraging empathetic communication and analytical problem-solving to ensure beneficial resolutions.
- Coordinated efforts with cross-functional committees to develop personalized success plans that support alignment with overarching strategic goals.
- Oversaw comprehensive data management for 21 students across five subjects, ensuring 100% accuracy in alignment with Oakwood's regulations and standards.
- Guided and supported new hires through collaborative training initiatives to foster skill development.
Lower School Assistant Teacher
Chandler School
08.2023 - 06.2024
- Partnered with senior leads to design and deploy complex instructional content across multiple standardized platforms, ensuring 100% alignment with organizational benchmarks.
- Managed data-driven progress tracking, utilizing standardized metrics to customize support strategies and optimize individual success rates.
- Certified in DEI (Diversity, Equity, and Inclusion) frameworks, applying equitable communication standards to foster an inclusive and psychologically safe organizational culture.
- Facilitated cross-departmental collaborations to launch specialized engagement programs, improving participant well-being and community satisfaction.
2nd & 4th Grade Lead Teacher
Stratford School: Altadena Allen
08.2020 - 08.2022
- Designed STEAM-based learning opportunities to provide real world applications of concepts learned in class (Rollercoaster Engineer Project, Environmental Advocacy TikToks).
- Developed weekly lesson plans and homework materials to enhance students' understanding of course material.
- Prepared students for rigorous ERB Testing through monitoring and analysis of class performance data to improve academic outcomes by 18 percent.
- Created and produced The Wicked of Oz Musical, Fourth Grade Winter Programs, and Fourth Grade Spring Programs.
- Instructed skills in kindergarten preparatory course and STEAM camp at Summer at Stratford.
Receptionist
Extended Stay America
07.2017 - 01.2019
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new staff on operational protocols and customer service best practices.
- Maintained professional communication with guests, vendors, and team members daily.
Education
Early Childhood Education -
Kennesaw State University
Kennesaw, GA05.2019
Skills
- Digital Literacy & Technical Proficiency Zoom, Slack, Google Workspace (Docs, Sheets, Slides), Canva, and Excel
- Teamwork and collaboration
- Flexible and adaptable
- Excellent communication
- Customer service
Certification
- California Multiple Subject Teaching Credential
- ESOL Endorsement
- Reading Endorsement
- CPR Certification
Timeline
Lead Kindergarten Teacher
Oakwood School
08.2024 - Current
Lower School Assistant Teacher
Chandler School
08.2023 - 06.2024
2nd & 4th Grade Lead Teacher
Stratford School: Altadena Allen
08.2020 - 08.2022
Receptionist
Extended Stay America
07.2017 - 01.2019
Early Childhood Education -
Kennesaw State University