Marhana Mohamed Razzak
Santa Clara
Summary
Educator with expertise in technology integration to improve learning outcomes for students with disabilities. Recognized for creating inclusive classroom environments and employing adaptive tools to facilitate individual student progress.
Overview
18
18
years of professional experience
2
2
Certifications
Work History
Special needs teacher
Furqaan Academy
Mountain House
04.2022 - Current
- Developed individualized education plans for diverse student needs.
- Implemented engaging lesson plans to enhance student learning experiences.
- Collaborated with parents and staff to support student development.
- Utilized adaptive technology to facilitate learning for students with disabilities.
- Monitored student progress and adjusted teaching strategies accordingly.
- Fostered a supportive classroom environment promoting inclusivity and respect.
- Offered students personalized educational, behavioral, and emotional support.
- Planned and implemented lessons appropriate for each student's individual needs.
- Provided support and guidance to families of children with disabilities.
Behavior Interventionist (ABA)
Cupertino Union School District
Cupertino
12.2023 - 01.2025
- Implemented behavior intervention strategies for students with diverse needs.
- Collaborated with educators to develop individualized support plans.
- Monitored student progress and documented behavioral data consistently.
- Provided one-on-one support during classroom activities and transitions.
- Facilitated social skills groups to enhance peer interactions among students.
- Implemented de-escalation techniques when needed to reduce stress levels among students displaying challenging behaviors.
- Provided guidance and support to students with challenging behaviors in classroom settings.
- Performed crisis prevention and intervention duties as needed including physical restraint if necessary.
- Worked with educators to outline intervention plans, establish goals and develop progress benchmarks.
- Adapted instruction based on individual student needs while ensuring safety protocols are met.
- Utilized techniques such as behavior modeling and role-playing to improve interactions between students.
- Consulted with team members regularly regarding any changes made within current intervention plans.
- Enhanced students' sensory and perceptual-motor skills through hands-on activities.
- Delivered tutoring sessions to help students grasp complex concepts in one-on-one settings.
Operations Manager
SanoCal Inc
Santa Clara
12.2021 - 05.2023
- Managed daily operations to ensure smooth workflow and efficiency.
- Supervised staff, providing guidance and support for task completion.
- Coordinated inventory management to maintain optimal stock levels.
- Analyzed operational data to identify trends and enhance performance.
- Facilitated training sessions for new hires on company policies and procedures.
- Collaborated with cross-functional teams to streamline workflows and communication.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Oversaw financial management, budget management, accounting and payroll activities. CONDUCTED COVID swabbing and testing as per standard rules at the COVID mobile testing center. ACQUIRED and provide comprehensive PPE protocol and COVID testing training to other medical assistants.
volunteer teacher assistant
Eisenhower Elementary School
Cupertino
09.2018 - 06.2019
- Assisted teachers with classroom setup and organization of materials.
- Coordinated schedules for classroom activities and special events.
- Implemented classroom management techniques to maintain a positive environment.
- Organized educational resources and supplies for easy access by staff and students.
- Organized and maintained filing systems for documents and records.
consolar asistant and interpreter
Permenent mission for Sri Lanka Geneva,
Geneva
03.2010 - 06.2010
- Assisted in preparing documents for diplomatic meetings and negotiations.
- Organized files and maintained records for efficient access and retrieval.
- Supported senior staff in research and policy analysis activities.
- Facilitated briefings by gathering necessary information and materials.
- Collaborated with team members to ensure smooth daily operations at the mission.
- Greeted visitors, clients and guests in a professional manner.
- Entered data into databases accurately and efficiently.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Developed positive relationships with internal customers through effective communication techniques.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Archived confidential material using established procedures.
- Handled confidential information with discretion and integrity.
- Maintained positive working relationship with fellow staff and management.
- Assisted organizational efforts by filing, entering data and answering phones.
- Maintained front desk to provide positive first impression.
- Offered reception coverage to relieve staff during absences or breaks.
Administrative Assistant and the Receptionist
high commissioner for refugees
Geneva
01.2008 - 06.2008
- Organized meetings and scheduled appointments for team members and executives.
- Coordinated office supplies inventory to support uninterrupted business activities.
- Communicated with clients and vendors to facilitate smooth business transactions.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Answered questions from customers regarding products and services offered by the company.
- Scheduled appointments between clients and customers and internal staff members.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Directed customer inquiries to appropriate department personnel.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Education
Certification - Spanish
De Anza College
Cupertino, CA03-2026
Diploma in Arabic Linguistics - Arabic Language
Critical Loyalty College
Alberta Canada09-2023
BBA - Business Administration And Management
University of Colombo
Colombo, Sri Lanka08-2002
Associate of Arts - English Language And Literature
De Anza College
Cupertino, CASome College (No Degree) - Chartered Tax Professional For California Resident
Pasadena City College
Pasadena, California, CASkills
- Behavior improvements
- Empathy and patience
- Teacher support
- Community inclusion
- Documentation
- Teacher assistance
- Positive reinforcement
- Technology-based strategies
- Classroom management
- Activity planning
- Emotional support
- Co-teaching experience
- Parent communications
- Social skills development
- HR Administration Client Relations Process Improvement Complex Issue Resolution Needs Assessment Change Management Payroll Administration Office Management Systems Google Suite Projects Management Data Entry Performance Management
Languages
English
Full Professional
Tamil
Native/ Bilingual
Sinhalese
Full Professional
Spanish
Limited
french
Limited
Arabic
Limited
Certification
Drivers licence
Timeline
Behavior Interventionist (ABA)
Cupertino Union School District
12.2023 - 01.2025
Special needs teacher
Furqaan Academy
04.2022 - Current
Operations Manager
SanoCal Inc
12.2021 - 05.2023
volunteer teacher assistant
Eisenhower Elementary School
09.2018 - 06.2019
consolar asistant and interpreter
Permenent mission for Sri Lanka Geneva,
03.2010 - 06.2010
Administrative Assistant and the Receptionist
high commissioner for refugees
01.2008 - 06.2008
Certification - Spanish
De Anza College
Diploma in Arabic Linguistics - Arabic Language
Critical Loyalty College
BBA - Business Administration And Management
University of Colombo
Associate of Arts - English Language And Literature
De Anza College
Some College (No Degree) - Chartered Tax Professional For California Resident
Pasadena City College