Marguerite Susan Fisher
Alliston, New Tecumseth,Ontario
Summary
Astute Business Owner successful in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalizing on new trends and technologies to boost business initiatives and reach sales objectives. Enthusiastic business leader with dynamic experience planning, leading and improving activities to support successful business operations. Strategic in developing policies, managing staff and developing new revenue streams. Focused on motivating staff and working with diverse personality types to drive improvements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
Owner/Operator
Hidden Serenity Spa
Caledon Village, ON
04.2019 - Current
- Managed day-to-day business operations.
- Charted and executed marketing strategies to gain new clients in
- All daily, monthly book keeping
- All human resource responibilities
- Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
- Created and monitored promotional approaches to increase sales and profit levels.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Learned and remained updated on statutory requirements and regulations.
Owner/Operator
Lawrence Park Auto
08.2009 - 07.2018
- Managed day-to-day business operations.
- Served as principal stakeholder over organization's complete operations.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Monitored staff performance, providing final-say assessment over inquiries.
- Input income and expense details into database to track business finances and address variances.
- Optimized team hiring, training and performance.
- Trained and motivated employees to perform daily business functions.
- Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
Merchandiser/sales Representative
Karrys Wholesale
Mississauga , ON
10.1992 - 03.2009
- Planned and coordinated product availability for advertising and promotion purposes.
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
- Established strong vendor relationships to maintain and support business.
- Answered customer questions regarding store merchandise, department information and pricing.
- Educated employees on new merchandise during seasonal workshops.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Inspected merchandise for quality and arranged proper display location on floor.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Assembled quarter and full-size point of purchase promotional displays.
- Verified products appeared at correct locations in proper quantities.
Education
High School Diploma -
Westwood High School
Malton, ON06.1980
Skills
- Operations oversight
- Sales negotiation
- Marketing and advertising
- Financial analysis
- Staffing
- Human Resource Management
- DOT compliance
- Documentation and reporting
- Business administration
- Business Development
- Operations management
- Staffing oversight
- Staff Management
- Budgeting
- Customer Relations
- Financial Management
- Approachable and Outgoing
Timeline
Owner/Operator
Hidden Serenity Spa
04.2019 - Current
Owner/Operator
Lawrence Park Auto
08.2009 - 07.2018
Merchandiser/sales Representative
Karrys Wholesale
10.1992 - 03.2009
High School Diploma -
Westwood High School