Marguerite Swannack
Coldstream,BC
Summary
Hardworking professional considered knowledgeable and dedicated problem solver. Brings ten years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, developing programs and implementing improvements.
Overview
15
15
years of professional experience
Work History
Project Coordinator
Kindale Developmental Association
06.2018 - Current
- Staff training: Medication Administration, Class 4 Pre-trip, Mandt and NVCI.
- Administration: Personal Information Sheets (Stat sheets) reviewed and kept up to date, Policies and Procedures updates.
- Site inspections: Residences and Day Programs: ensuring site compliance with CARF, IH Licensing and WorkSafeBC standards.
- Documentation: MARs, Pre-trip Inspections, reconcile residents' month end monies, Duty Rosters, in-house reports: all correct and complete.
- Developed Competency Based Training programs according to CARF standards.
- JOH&S Committee and Safety Warden for 5 years. Inspections, injury investigations, annual committee evaluations, drills and checklist completed for all sites and staff.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Assisted with interviewing and hiring new staff members.
- Designed, in collaboration with colleagues, curriculum for Kindale Developmental Support Worker (DSW) Program.
- Interviewed, selected, trained 30 DSW students over 3 years.
Residential Manager
Kindale Developmental Association
09.2013 - 06.2018
- Devised and implemented resident care plans, programs for up to 8 residents.
- Interviewed , hired and orientated new staff on an on going and as needed basis.
- Managed from 8 - 18 staff depending on the residence. This included annual staff evaluations, scheduling, payroll, staff supervision and conflict resolution.
- Reported and documented maintenance requests and scheduled appropriate services for residents, including medical, behavioural and recreational services.
- Family meetings and discussions to ensure family involvement and satisfaction.
- Documentation checks and updates, weekly, monthly and annually.
Community Support Worker
Kindale Developmental Association
06.2008 - 09.2013
- Performed all duties associated with providing care for 8 residents with dedication and compassion.
Education
Advanced Certificate in Education -
UNISA
South Africa2007
Higher Diploma in Education -
University of Natal
Pietermaritzburg, Kwazulu-Natal, South Africa1981
Bachelor of Science - Biology
University of Natal,
Pietermartizburg, Kwazulu-Natal,South Africa1980
Skills
- Professional teaching and training skills
- Competent in leadership, organization, time and administrative skills
- Excellent communication skills: verbal and written
- Ability to work with team or independently
- Critical thinking: experienced in problem solving and creating programs
- Effective leadership experience
- Experienced in using computers and office equipment
- Flexible and versatile
- Class 4 Driver's License
Timeline
Project Coordinator
Kindale Developmental Association
06.2018 - Current
Residential Manager
Kindale Developmental Association
09.2013 - 06.2018
Community Support Worker
Kindale Developmental Association
06.2008 - 09.2013
Advanced Certificate in Education -
UNISA
Higher Diploma in Education -
University of Natal
Bachelor of Science - Biology
University of Natal,
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