Marguerite Mcrae
Ottawa,Canada
Summary
Resourceful and goal-driven candidate with a passion for embracing new challenges. Combining a strong education with diverse skills, I am well-suited for this position.
Overview
11
11
years of professional experience
1
1
Certification
Work History
BREAKFAST/ LUNCH SERVER
Halibut House
04.2024 - 09.2024
BARISTA
Eurest Café, Global Affairs
01.2024 - 05.2024
ADMINISTRATIVE RECEPTIONIST
Faucet and Drain Plumbing
Ottawa, Canada
05.2022 - 05.2024
- Answering client calls
- Organizing and booking appointments
- Invoicing payments/ accounts receivable
ASSISTANT MANAGER, Lead Bartender/ Server
The Arms Pub
04.2019 - 04.2022
- Managed daily operations, internal and external customer relations
- Inventory and product orders
- Human resources, hiring and training
- Daily sales and labor reports
GENERAL MANAGER, Bartender/ Server
Royal Oak Pub
Ottawa, Canada
02.2017 - 04.2019
- Manage internal and external customer relation and daily operations
- Inventory control, labor analysis and control, sales analysis/reporting, promotions, human resources; payroll, implementing policies and procedures, hiring, training, scheduling
ASSISTANT MANAGER, Bartender/ Server
Royal Oak Pub
Ottawa, Canada
02.2014 - 02.2017
Education
COLLEGE OF MASSAGE THERAPISTS
COLLEGE OF BUSINESS MANAGEMENT
Skills
- Dining Room Management
- Reservation Management
- Table Setting
- Food safety practices
- Clearing tables
- Menu knowledge
- Restocking supplies
- Cooking
- Batch Cooking
- Portion sizes
- Food handling safety
- Restocking and storage procedures
- Supply Replenishment
- Money Handling
- Nutrition understanding
- Special requirements
- Problem-Solving
- Proficient in [Software]
- Dishwashing
- Supply Maintenance
- Portion Management
- Receiving supplies
- Portion Control
- Waste Reduction
- Facility Maintenance
- Cleaning and sanitizing
- Sanitation Practices
- Verbal and written communication
- Equipment Operation
- Safe Food Handling
- Food Storage Procedures
- Kitchen Support
- Food Quality Standards
- Ingredient Preparation
- Food safety knowledge
- Cleaning and sanitation
- Food Production
- Allergy sensitivities
- Processing payments
- Handling Complaints
- Order Taking
- Food presentation
Certification
- SMART SERVE
- HEALTH AND SAFETY
- WHIMS
References
- Judy Jenkins, Eurest café, 613.241.7262
- Tracey Provost, Royal Oak, 613.796.6232
- Lauren White, Royal Oak, 613.608.9223
Accomplishments
- Received continuous high marks for service, efficiency, and safety.
- Earned "Assistant manager of the year" in 2017.
- Trained new staff on correct procedures and performance strategies.
- Supervised team of 20 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
BREAKFAST/ LUNCH SERVER
Halibut House
04.2024 - 09.2024
BARISTA
Eurest Café, Global Affairs
01.2024 - 05.2024
ADMINISTRATIVE RECEPTIONIST
Faucet and Drain Plumbing
05.2022 - 05.2024
ASSISTANT MANAGER, Lead Bartender/ Server
The Arms Pub
04.2019 - 04.2022
GENERAL MANAGER, Bartender/ Server
Royal Oak Pub
02.2017 - 04.2019
ASSISTANT MANAGER, Bartender/ Server
Royal Oak Pub
02.2014 - 02.2017
COLLEGE OF MASSAGE THERAPISTS
COLLEGE OF BUSINESS MANAGEMENT
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