Margo McBurnie
Summary
Dedicated and passionate nurse with over 20 years experience providing direct patient care in fast-paced environments. Proven ability to remain calm under pressure and skillfully handle difficult patients and high stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respect and compassionate patient care.
Overview
34
34
years of professional experience
Work History
Registered Practical Nurse
St. Thomas Elgin General Hospital
06.2005 - Current
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Demonstrated excellent organizational skills while managing multiple tasks and patient care simultaneously on a fast paced unit.
Registered Practical Nurse
Regional Mental Health Care
06.2005 - 01.2013
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Utilized therapeutic techniques, such as Cognitive Behavioural Therapy to help patients manage their symptoms.
- Completed staffing assignments nightly.
Registered Practical Nurse
County Of Elgin
06.1999 - 06.2005
- Maintained quality care and comfort for residents in long term care.
- Successfully managed the care of 30-45 residents, including medications, treatments and personal care.
- Interim charge nurse, on evening shift, in charge of PSWs and RPNs and completing staffing and scheduling assignments as needed.
Customer Service Representative
The Beer Store
09.1989 - 06.1999
- Customer service representative, checked ID for proof of age, monitored customers for signs of impairment.
- Maintained a calm demeanor during times of threat and violence from customers.
- Key holder, during manager absence, responsible for staffing issues, conflicts with customers, theft and loss audits.
Manager
Regal Beagle Pub And Eatery
- Managed and motivated employees to be productive and engaged in work.
- Achieved Safe Handlers Course and Smart Serve Certificates
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Nursing
George Brown College
TorontoAssociate Degree - Nursing
Excelsior College
Albany, NYPractical Nursing -
Sir George Ross Adult Health Sciences
London, ONBachelor of Arts - Psychology
Brock University
St. Catharines, ONSkills
- Nursing Staff Leadership, Precepting, Orientation Training
- Scheduling, staff assignments
- Previous managerial experience in non-healthcare settings, including interviewing, hiring, performance evaluations and termination
Timeline
Registered Practical Nurse
St. Thomas Elgin General Hospital
06.2005 - Current
Registered Practical Nurse
Regional Mental Health Care
06.2005 - 01.2013
Registered Practical Nurse
County Of Elgin
06.1999 - 06.2005
Customer Service Representative
The Beer Store
09.1989 - 06.1999
Manager
Regal Beagle Pub And Eatery
Nursing
George Brown College
Associate Degree - Nursing
Excelsior College
Practical Nursing -
Sir George Ross Adult Health Sciences
Bachelor of Arts - Psychology
Brock University
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