Margo Kilbrei
Winnipeg
Summary
Experienced in maintaining customer satisfaction with a diverse background in retail and restaurant settings. Expertise lies in building strong client relationships through extensive product knowledge, implementing effective sales strategies, and creating meaningful connections. Adept at adapting quickly to new environments with a focus on teamwork and communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Groupe Dynamite
10.2021 - 01.2025
- Interacted with customers and provided knowledge about merchandise.
- Maintained the store area clean and organized.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Managed returns, exchanges and refunds.
- Collaborated with team members to achieve monthly sales targets.
Bakery Clerk
Village Green Bakery
06.2023 - 09.2024
- Handled cash interactions efficiently
- Built relationships with customers
- Maintained the area clean and organized
- Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
Restaurant Team Member
Le Gouter Creperie and Grill
05.2021 - 09.2024
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Handled cash transactions accurately and efficiently.
- Used proper techniques to prepare food and ingredients.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Education
University - Faculty of Kinesiology and Recreation Management
University of Manitoba
Winnipeg, Manitoba03-2027
High School - Advanced Program
Grant Park High School
Winnipeg, Manitoba06.2023
Skills
- Cash handling
- Creativity and innovation
- Customer service
- Team collaboration
- Multi-tasking strength
- Time management
Certification
- Babysitting Certificate, 05/01/17
- The Royal Conservatory Elementary Certificate, 06/01/17
Accomplishments
- Honour Roll 2017-2022
- View Dance Challenge Gold
Timeline
Bakery Clerk
Village Green Bakery
06.2023 - 09.2024
Sales Associate
Groupe Dynamite
10.2021 - 01.2025
Restaurant Team Member
Le Gouter Creperie and Grill
05.2021 - 09.2024
University - Faculty of Kinesiology and Recreation Management
University of Manitoba
High School - Advanced Program
Grant Park High School
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