Margie Viers

Reception and Clerical duties:

• Greeting clients, answering and directing phone-calls, performing basic intake interviews
• Scheduling, registering, and receiving clients for appointments, weighing and measuring babies and children as needed
• Distributing harm reduction supplies, maintaining inventory
• Receiving payment for non-publicly funded services
• Faxing, printing, laminating, maintaining filing system and health records
• Composing correspondence for review
• Maintaining office schedule, timekeeping records, arranging maintenance and inspections
• Arranging equipment and keys for staff, troubleshooting for staff computer, device, and printer issues
• Creating and receiving stores orders, purchase requisitions, and external purchases for office and clinical supplies
• Preparing and submitting expense and mileage sheets

Hearing Screener duties:

• Scheduling hearing screenings for Kindergarten classes, and arranging travel to surrounding communities
• Building rapport with students, recording and distributing results to parents, schools, and supervising audiologist
• Maintaining and sanitizing equipment and workspace according to protocol
• Completing annual certification for this role

Biological Product Monitor duties:

• Receiving and processing orders and returns for vaccines from various community care providers
• Preparing products for transport, monitoring refrigeration temperatures and expiration dates of products

• Greeting clients, answering and directing phone-calls
• Scheduling, registering, and receiving clients for appointments
• Distributing harm reduction supplies
• Faxing, printing, laminating, maintaining filing system and preparing files for archiving
• Filling out and processing forms and requisitions, composing correspondence for review
• Maintaining office schedule and timekeeping records
• Preparing meeting agendas and recording meeting minutes for circulation
• Maintaining policy and procedure manuals
• Retrieving and distributing mail
• Arranging equipment, keys and workspace for new staff, and conducting office and safety orientation

• Training Tour Guides in various procedures
• Facilitating staff meetings, safety meetings, and evacuation drills
• Representative at monthly Joint Occupational Health and Safety meetings
• Submitting time entry for nine staff members
• Submitting mileage, travel, and expense reports
• Creating daily schedules, using Excel
• Making change and bank deposits
• Coordinating with contractors and external service providers
• Acting as liaison for safety and operational messages between powerhouse and visitor centre
• Creating and updating manuals for training, troubleshooting, and general operations
• Tour guide duties, as listed

• Leading tours
• Point of Sale and customer service
• Training in World Host (a Super Host program)
• Inventory
• First Aid Level 1 and Transportation Endorsement
• Training in Workplace Violence Prevention Practical Skills, through Arete